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Langkawi Lagoon Resort

Lot 78, Jalan Kuala Muda, Padang Matsirat, Kuala Muda, Langkawi, Malaysia 07100 (Show on map)

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Area: Kuala Muda Number of Rooms: 156
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 1149 reviews

Value for Money
7.4
Location
7.6
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.0
Food/Dining
7.5
All reviews (1149)
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Mehedi H. Families with young children Bangladesh, July 21, 2015
good

location, good staff and reasonable price
7.7
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Sunil J. Families with young children United Arab Emirates, June 22, 2015
Lousy hotel . Bad location. Service is bad.

Lousy hotel . Bad location. Service is bad.
8
Its very bad choice. Staffs doesn't have any idea about their job
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Xuangang Y. Couples China, May 4, 2015
Great Hotel!

Food, Swimming Pool, Big Room!
8
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Abhinay G. Couples India, May 2, 2015
No value for money !

secluded, good pool and gardens
4
I have stayed in other tropical countries and found Langkawi as one of the best places. However, Langkawi Lagoon resort was total let down, especially for the price that we paid. It is no value for money. We had to wait at the reception for 1 hour for check-in. Staff were courteous but were not able to provide much information about the attractions around. Avoid booking tours from the hotel, they are almost double the cost of actual tour cost that you can book on Pentai Cenang beach. The hotel is far from market places and happening areas. If you are there to relax and not planning to go around anywhere then this is the one for you. The worst thing was the hotel rooms. We had chosen Deluxe Hill View Beachfront Hotel Room, but the actual room was in a building neither beach front nor with a hill view. Balcony was dirty with water dripping from aircons above. Room was dimly lit with no particular pleasant smell. Only good part was the pool and breakfast. I would not stay here again.
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Omar H. Couples Malaysia, April 28, 2015
Nice View

Great hotel for relaxing.
6.7
Hotel accomondation was good but the same thing cannot be say about the breakfast....sad.
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Abdullah A. Couples Saudi Arabia, April 16, 2015
not as expected.. so bad treatment

the view..
4.3
Not as expected Bad treatment Very old.. No restaurant Reception in other building
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Lo C. Families with older children Malaysia, February 21, 2015
big room

location,friend staff , good
7
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Adel A. Families with older children Yemen, February 18, 2015
Langkawi Lagoon resort

very good
7
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Tan Z. Couples Malaysia, January 19, 2015
Unpleasant Customer Service Experience

Great sea view, near to airport & clean room
4.7
Customer service was bad, staff at reception were unable or not willing to give direction & tourist spots around the island. When question was asked, they did not pay attention or looked away when answering you. There was a night that we called for room service at 9pm but the food never deliver until 11pm we had to call to cancel it, no compensation or reason provided by the hotel. However, the Ombak Spa was superbly great, the minus point was the building was outside the resort. And, a housekeeping lady staff was polite & helpful when attending our request to fix the table lamp in our room.
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Poh K. Families with young children Malaysia, December 26, 2014
Overall is good

Food, surrounding & room
8
Good.
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Customer Reviews - Langkawi Lagoon Resort, Langkawi

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