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Recent customer comments

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Excellent



based on 988 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.9
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.2
  • Food/Dining 7.3

5.2 hao J.
Australia
May 08, 2016
The tour help desk staff is not very bright
The hotel is quite normal and there's nothing to complain about. The tour help desk staff is rather dim. She couldn't comprehend handling more than one task at a time. She couldn't answer a simple question when another customer is filling out a form. She was also very rude. I have to be clear that all other staff members are quite nice.

5.2 Rebecca P.
Australia
April 29, 2016
Not 4 star standard
We were expecting more and were disappointed with our choice of resort mainly due to cleanliness of rooms, lack of facilities and a general run down neglected feel to the whole place. The location was the only thing we were happy with.

7.2 Yong S.
Singapore
April 24, 2016
Comfortable stay
Comfortable stay. Staff were pleasant. As mentioned by some reviewers forget about staying in the hotel watching movies as the tv was unreliable. However with the beach, u are unlikely to stay locked in yr room

9.2 Timothy B.
United States
April 24, 2016
Great location and hotel
Pro: location, beach views, good breakfast, good channel selection. Great beach, very clean. Nice spa pool , secluded and relaxing Cons: flies at breakfast, ozone beach party on Thursday night goes until 5am and can be heard all night

10 aekkarath M.
Thailand
April 23, 2016
Nice beach and breakfast
Nice beach, breakfast and good facilities

9.2 Andreas H.
Sweden
April 22, 2016
Great hotel
Really nice hotel on Lanta. This was our second year and even though it became slightly more expensive it is still worth it. Great breakfast and very nice location with several good restaurants close by on the beach.

8.4 Constance B.
United Kingdom
April 21, 2016
Good
Right on the beach. Nice pools, really helpful and friendly staff

6.8 Natalie N.
Canada
April 20, 2016
Good price but poor rooms
We booked this resort (villa) for around $40 per night which we were very happy with. However upon arrival, our AC didn't work at all and our room was a bit dirty. The staff tried fixing our AC but we spent a night with a very warm room and noisy AC. That being said, we were given a new room the next day which was much nicer and had fairly good AC. The jacuzzi tub is not actually a jacuzzi. It is just a tub. Which is very slippery, beware. The privacy of the villa is only ok as the workers were on our roof and could see into the neighbours bathroom (which has no curtains). You can also see over the wall into the neighbors tub if you stand in your tub. The hotel should get curtains for the bathroom. The location however is GREAT! We definitely has the best spot on Long Beach with great beach front access. The beach is wonderful, large, not busy, beautiful water colour, and amazing sunsets. The resort also has three nice pools to choose from which were never busy when we went. A nice spa as well, with massage for 300 baht. Breakfast is good but not great. Many options to choose from but poor coffee and service. Since this resort is so cheap, we weren't that disappointed, but definitely felt like this resort had some major upgrading to do.

9.6 yvonne K.
Ireland
April 06, 2016
Excellent
Lovely hotel

9.6 ian T.
United Kingdom
April 01, 2016
Lovely hotel on the beach
Lovely hotel on the beach, we only stayed there two days. But the room and service was 100% Personally I would advise not to do the elephant tracking in koh lanta as we witnessed some horrible things