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Recent customer comments

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Very good



based on 315 reviews
  • Hotel Condition/Cleanliness 7.1
  • Facilities 5.9
  • Location 8.1
  • Room Comfort/Standard 7.3
  • Staff Performance 7.3
  • Value for Money 7.7
  • Food/Dining 6.8

8.4 Dominic S.
Philippines
May 26, 2016
Good and value for money
Good and value for money

8 yolanda Q.
Philippines
May 12, 2016
Value for money
If you need a place to rest after a long trip

8.8 Sheryl Y.
Philippines
May 06, 2016
I Will Come Back soon.
Very affordable ...Clean ....accessible and friendly staffs at the cafe. Surely I will comeback but with family and friends next time.

7.6 Fidelyn C.
Philippines
April 28, 2016
No elevator hotel 😜
Breakfast was yummy!

5.2 Maria P.
Australia
April 21, 2016
Disappointing
Organised for airport pick up but no one was waiting for us. Had to contact the hotel twice to check if someone was picking us up. Took around half an hour before transport came. Staff at the desk were I think junior or on OJT since they could not answer my queries. Wasn't able to catch up with the manager until 2 days later. She was accommodating. I think you should be at least a senior staff in your later shift. Arrived in our room with the fridge not plugged in, bath mat was still on top of the toilet seat and there was a bedside lamp that doesn't have a power point. These are just basic details that should be ready by a guest checks in. On our second day, I complained about the drainage of the shower room. Front desk said, he will send someone to check it. Nothing happened. The drainage was still clogging after a few minutes of shower. Breakfast was good and staff in the restaurant were good as well. On our last day/check-out, staff were accommodating.

6 Sonia A.
Philippines
April 18, 2016
Nice Hotel
Good!

4.8 Razel C.
Philippines
April 16, 2016
Needs improvement
Receptionist unfriendly and doesn't even smile...room was ok but towel needs replacement!!!!same with the beddings.. you can hear anyone passing by the corridors...breakfast was fine.....

5.6 Roger D.
Philippines
April 15, 2016
.
our room was not clean specially the bed / blanket. Shower has no heater

7.2 Maria A.
Philippines
April 14, 2016
I'd use this hotel again
I was relieved that there was a big designated parking lot around 80 meters away from the hotel since the hotel was located at a narrow street with tricycles everywhere. Room was comfortable however there were no elevators to the dismay of the senior guests especially since most rooms start at the 3rd floor. Buffet breakfast was very satisfactory and the staff very commendable.

6 Achilles A.
United States
April 07, 2016
Ok for a day's stay...
The only good thing is the location, since it's next to the market.area. Staff is so-so. Some excellent, some poor. Facilities is also so-so. Their toilets have problems flushing. So most of the time you get "floaters" :) The breakfast is ok, not excellent All in all, good for 1 night stay, no more.