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Le Bel Air Boutique Resort

1 Old Bridge, Nam Khan River, Luang Prabang, Laos (Show on map)

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Area: Nam Khan River Number of Rooms: 21
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
639 reviews

Value for Money
8.9
Location
8.3
Staff Performance
8.8
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.1
Food/Dining
8.0
All reviews (639)
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Conrad A. Couples United Kingdom, April 19, 2015
Really well run resort with great restaurant

Great rooms with well priced restaurant and lovely staff
8
Really relaxing thanks. Get a pool.
Darren H. Couples Australia, April 13, 2015
very nice stay

location, value for money, staff
8.7
Checkin was seemless with a pleasant drink on arrival and an escort to the room. Room was good and cosy, bathroom really good for se asia. Breakfast was good as long as your not too late. The staff were really great, speaking english well and trying to help whenever they could. The complimentary pushbikes were good, only 10 min easy cycle to main street. Only gtipe was a bit of noise from room above, but not too bad.
Alan C. Couples United Kingdom, April 8, 2015
Very Pleasant stay

Helpful staff. Nice grounds. Free bicycle option
8.3
Having read reviews, I was not disappointed with the location, service or quality. Its position means that it quiet and not too inconvenient. The Old bridge is a bit daunting to cross but you can avoid it by using the free shuttle into town and back, or as we did, ride a cycle across the road section. The walk time into town is about 15 minurtes but cycling is easy and safe if you are used to cycling. Very handy to have a bike to get around town, hop on and off at will.The manager was concerned that we were comfortable and all the staff friendly and helpful, with enough command of English to cover most needs.They were helpful in arranging visits and providing free transport to the airport on leaving. (Agoda has not told us that transpport was included). Overall good value for money and a nice place to stay. Would stay again.
Su Y. Solo travelers Malaysia, March 29, 2015
Relaxing and comfortable

Serenity, quiet surroundings, ride beside the river and old bridge
9.3
Susan P. Solo travelers United States of America, March 29, 2015
Average stay in pretty little hotel

Views,
7
Located just out of town, the hotel was nice enough with bikes for your use. Short ride into town. Room has character although the bathroom had leaked from the room above and no one bothered to clea. The walls/ceiling. Staff was friendly but didn't the previous night shift forgot to make breakfast I ordered. No big deals but the hotel was the same price for similar hotel in States- so expected a bit more.
Chris B. Couples United States of America, March 27, 2015
Nice but problems with noise

Nice location on River. Good restaurant. Free bikes.
7.3
We enjoyed the hotel grounds and restaurant. Thr bungalow was private and clean. The only problem we had was tremendous noise (loud music, screaming) from Utopia nightclub across the river from 9:30-11:30pm every night. It was very troublesome, even with earplugs.
Howard K. Couples South Africa, March 19, 2015
A Gem

Location, Grounds, Staff
8.7
We had a very good stay here and enjoyed the hospitality and location of the resort. Our aircon was a bit noisy but staff were quick to react. Easy access to the airport and town on the resort bus, very comfortable. A good experience all round.
Brian D. Solo travelers United Kingdom, March 13, 2015
my stay

room, staff, cleanliness
9.3
It was on the whole very good; though they could do with have soft pillows for us softer Europeans!! Also, bread should be covered at breakfast to prevent flies landing on it, and spoons for jams etc were covered in tiny insects after being used once. Apart from these enjoyed my time at hotel. Staff were excellent with a VERY good standard of English. I speak no Lao!1
Nedim P. Couples United States of America, March 10, 2015
Lovely resort by the river

Quite location, beautiful river view, comfortable room.
8.3
My stay was very nice, stuff was friendly. Very nice view at the river, beautiful quite garden. I had bungalow and it was very comfortable, shuttle driver was very kind it's just a few minutes drive to hthe city. Room for improvement in the kitchen, food could be a little better, first day chicken with green curry was great second day another choice of meat not taste at all. Some lao traditional food for buffet would be great. Fruit selection at breakfast was very nice. Over all I love this place and I will be back again!
Laura F. Solo travelers United States of America, March 4, 2015
Great Customer Service

They went above and beyond with customer service, great location, impeccable grounds
9.3
After a harrowing bus ride, they let us check in early. Brunch was amazing. The staff was attentive and polite. The location was fantastic- nice quiet grounds, but just over the bridge to the action. Tuk tuks were always available. The only down the was cost of having our laundry done. Would I stay here again? Definitely yes!

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