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Very good 7.8
Based on 388 reviews

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Very good



based on 388 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 7.4
  • Room Comfort/Standard 8.5
  • Service 8.1
  • Value for Money 8.0
  • Food/Dining 6.2
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Annie C. from Malaysia
Families with older children
Stayed 3 nights in July 2016
Clean place but service not as expected
Staffs are not flexible to provide solution. Shuttle bus doesn't allow us to use because my father is using a wheelchair. Very disappointed with their service.
Reviewed July 19, 2016

Elizabeth L. from Malaysia
Business travelers
Stayed 4 nights in July 2016
front office
The front office staff during the day are great - however the evening staff backed up by the mysterious office manager (who is only available by phone - called Ms Sarah) if you need anything are totally hopeless. It's an apartment not the Shangrila so expect and fear for the worst if you have any problems after 5. Cleaning staff are so super friendly and very good. Parking is a bonus (free) as most other places will try and charge you up to 25 dollars per night or even more!
Reviewed July 11, 2016

Margaret V. from Hong Kong
Families with older children
Stayed 4 nights in June 2016
summary
Good overall. Be careful of shuttle bus service as it can change.
Reviewed July 05, 2016

INDRA T. from Indonesia
Families with young children
Stayed 3 nights in June 2016
4 star without cleaning service on Sunday
This is the first hotel (serviced apartment) who claimed to be 4 star that did not provide cleaning service on Sunday. We have 2 young children. As we stayed throughout the weekend, we had to stay with the smell of used diapers that stayed with us in apartment simply because of no cleaning service on Sunday. Ridiculous.
Reviewed July 01, 2016

Emilia M. from Finland
Couples
Stayed 5 nights in June 2016
very good
Staff was friendly and very helpfull. Breakfast was complimentary, but not very wide. For us there was enough. Room was clean and bed was very large. Could been a bit closer to metro station, but bus station was across the street. After all very nice experience.
Reviewed June 26, 2016

NG H. from Singapore
Families with older children
Stayed 4 nights in June 2016
Comfortable
The room is spacious and clean. It's like staying in our own home. It's a little in convenience to go to the city.
Reviewed June 18, 2016

Sovannarith S. from Cambodia
Families with young children
Stayed 3 nights in June 2016
Good location, friendly staff
Nice and quiet area. Surrounded by good hotels and apartments. Staff are very friendly at the front desk. Will be back as a customer.
Reviewed June 06, 2016

Gerald T. from Indonesia
Groups
Stayed 3 nights in May 2016
good service apartment
the hotel in residental area nice and quite
Reviewed June 04, 2016

selvi A. from Indonesia
Business travelers
Stayed 4 nights in May 2016
clean and comfortable room. suitable for family travelling
will suggest friends to stay at this apartment
Reviewed June 02, 2016

Yin T. from Singapore
Couples
Stayed 4 nights in March 2016
Great Location and Nice environment
Because near to orchard, a lot of shopping mall and have privacy.
Reviewed May 31, 2016