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Recent customer comments

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based on 562 reviews
  • Cleanliness 8.5
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.4
  • Value for money 7.5
  • Food/Dining 7.9

aulayem A.
United Arab Emirates
April 16, 2016
It has to be better than what I axpict

Thitipan R.
April 09, 2016
Good place for hideaway
Food a bit expensive but worth it!

kearney S.
March 11, 2016
as expected from 5 stars hotel
Great ambiance, Great room, Great beach

SHubhada M.
March 05, 2016
Beautiful Location
Excellent location, smooth white sand, crystal clear turquoise blue waters, but the overall impression about the facility remains dismal. There were 3 restaurants in the hotel premises, but food was not that great, specially the Thai food. The staff needs a training to take care of the guests. There were no Kayaking boats available, the beach boys were rude even to hand over the towels. They would not provide drinks at the beach, just in the front of the Buzz restaurant. The rooms were in excellent condition and very homely and comfortable. Spa is exorbitantly priced. Overall, from the practical point of view no value for the money we pay.

Anna R.
February 21, 2016
Great hotel
Beautiful room, amazing view, great atmosphere and great food

Thi N.
February 13, 2016
Cold water in the swimming pool
The water in the swimming pool is too cold. Other than that things are excellent.

Cheng W.
New Zealand
January 20, 2016
Perfect Spot For Holiday
Beautiful View, Nice Beach and Friendly Staff
Very relax

Tom T.
January 18, 2016
Nice to return
Location, Beach, Views
We had not been here for a few years and it was nice to return to the beautiful Ao Prao bay on Koh Samet, this time with visitors. The hotel has low rise buildings overlooking the sea. The beach is one of the best near Bangkok with nice white sand and trees. Because of this, you also pay a premium rate during weekend (but speedboat transfer is included). Overall, a great weekend getaway.

Laurent P.
December 14, 2015
Great Gateaway.
Location, Service, Spa/Massage
Just a great Gate away from the busy Bangkok. Perfect for families or lovers. Great location, service and comfortable room. If you need entertainment choose the other side of the Island since Ao Prao is quiet with neither bars or anything close to an entertainment place. If you need rest, romantic feeling or peaceful place for your family, go for it. Be aware that the dining is not cheap since there is no Plan B around.

Michael H.
December 08, 2015
Great weekend escape
Service level, amazing beach, very quiet place
Perfect to relax and escape from the hectic BKK life. Very clean and quiet beach. Great for couples as well as family with kids!