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lebua at State Tower Hotel

1055/111 Silom Road, Bangrak, Silom / Sathorn, Bangkok, Thailand (Show on map)

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Area: Silom / Sathorn Number of Rooms: 357
Free Wi-Fi

Recent customer reviews

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Fantastic

8.8

based on
8435 reviews

Value for Money
8.5
Location
8.2
Staff Performance
9.1
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
9.0
Food/Dining
8.8
All reviews (8435)
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Mark O. Couples United States of America, December 8, 2012
Avoid this hotel, unfortunately

Views from rooms
4.3
I travel extensively and unfortunately have to recommend avoiding this hotel. There are too many problems with both the service and the policies. The problems start at check-in. You’re not allowed to simply check in (give them your credit card and booking number, sign in, they hand you the keys and off you go). No, they put you through a ritual that takes between 10 and 30 minutes to complete. First you hand over your passport, and then they tell you to take a seat. They go to a back room to “look up paperwork”, which can take up to a half an hour. Once that’s done, a person comes to you with multiple forms you have to fill out with information they already have from when you booked. The person then escorts you to the room, describing everything along the way. And sadly, the room I had booked wasn’t ready yet, even though it was 3:00PM. They “upgraded” us to a high floor but it was a smoking room and the stench was unbearable. The staff, of which there seem to be 3 for every customer, is constantly stumbling over you to do the simplest of tasks. You can’t simply go to the bank of elevators and push the up or down button. There are at least two employees to do that for you – you need to explain to each one what floor you want – every time. At the breakfast buffet, I was asked for my room number by 4 different employees. And then there’s the Sky Bar, where The Hangover Part II was filmed. It’s tiny, maybe 20x20, but is packed with non-hotel guests. The problem with that is there’s only one set of elevators for the 50th-64th floors (Sky Bar is on 64). So you end up waiting for at least 10 minutes if your room is on one of those floors as the elevators packed with tourists fill up. Then when you get to the bar, the prices are outrageous – I paid almost $30 USD for two Diet Cokes. The rooms themselves were okay, but in need of some updating. Overall, I can’t recommend this hotel at all. There are much better options
Hotel Feature Tip: Avoid the Sky Bar at all costs. You'll pay nearly $30 USD for two Diet Cokes.
Simon V. Couples United Kingdom, December 8, 2012
Fantastic stay, amazing breakfast!

Buffet breakfast, use of pool/facilities on day of departure, overall quality
9.3
We had a great stay at the Lebua at State Tower. From the moment the taxi driver pulled up in front of the hotel (TIP: always have a print out of the address in Thai handy) to when we departed it was a fantastic experience. The room we had was very spacious and as it was our anniversary whilst away we received an upgrade to a city view suite (although we could see the river). If I am honest, the view irrespective of city or river (sometimes this costs more) is great and from the Sky bar (a must visit) you see both sides. The district that it was in was safe and well linked to the public boat and skytrain. The best things for us was 1) the breakfast – the best selection I have ever seen with at least 15 different juices to try, never mind the pastries, breads, sushi, roasting joints, thai curry, English breakfast items, etc, etc and 2) the fact that they had realised we were flying home the next day (well 2am the following morning) and put a note through the door stating that we could use all the gym/swimming facilities up until 10pm that night and they stored our luggage for us until we departed. I’d recommend the hotel to anyone travelling through or wanting a decent hotel in Bangkok.
Guy P. Couples United Kingdom, December 7, 2012
Great hotel in a central Bangkok location

Great room and service throughout
9
This is a high quality hotel in a great location in the city. It represented great value for money and we will definitley be returning there next time in Bangkok. The service was first class and the facilities were very good. The room we were given was huge and had all modern comforts.
Anton M. Couples Switzerland, December 6, 2012
Clean hotel, very friendly staff

good kitchen, in the center of the city
9
the checkin was a little poor, to many other gests at the time but the rest of our stay everything was perfect
Christopher H. Families with older children Australia, December 6, 2012
Superb, memorable, delicious

Rooms, breakfast, views, staff
10
Unbelievably good service - allowed to check in at 2am instead of waiting. Staff excellent, rooms large and lovely, fitness centre great pools beautiful. Value for money
Roger B. Business travelers Norway, December 6, 2012
Perfect room and clean

Good location to high way and airport
9
Rooms are very big and clean. To visit sky bar are it's imported. One of the best bar in Asia. Food are very expensive and in same level as my home contry Norway. Book room with riwer views.
Hotel Feature Tip: Sky bar.
Paul C. Couples Australia, December 6, 2012
Superb hotel

restaurants are fantastic - great friendly staff
9.7
Sven I. Couples Sweden, December 5, 2012
Luxury hotel

The spectacular view
9
A very luxurious and nice hotel. The rooms were large, with a wonderful view of Bangkok.
Travel tip: The pick up service at the airport from the hotel is very expensive compared to taking a taxi. Pick up service cost 2500 baht compared with taxi price 500 Baht
Moira K. Couples United Kingdom, December 5, 2012
great hotel stunning views

views location sky bar
10
friendly staff, spotlessly clean, great views, fantastic breakfast and restaraunts
Roland S. Business travelers United Kingdom, December 5, 2012
Fabulous hotel

Great rooms, great service, fantastic restaurants
9
Friendly welcome by reception, even though flight problems changed my arrival time.

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Customer Reviews - lebua at State Tower Hotel, Bangkok

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