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Recent customer comments

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Very good



based on 474 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 6.9
  • Location 6.0
  • Room Comfort/Standard 7.6
  • Service 7.2
  • Value for Money 7.6
  • Food/Dining 5.5

kermit C.
United States
June 25, 2016
review
I had to leave after the first day because wifi was not working i will ask for my money back when i return to USA,Im usually happy with the hotel but this time i could not deal with the lack of connectivity

Kwang A.
Singapore
June 16, 2016
Good stayed.
Good stayed.

Glenn F.
Australia
June 16, 2016
Manager unsatisfactory
This hotel is a long way away from Robinsons Mall and all the night clubs and bars of Ermita & Malate. However, if you just want a tidy place to stay then it does represent good value especially if you book thru one of the cheaper booking agents. Check to see who offers the cheapest deal on HotelsCombined. I do have an issue with the management of the hotel in being totally inflexible with satisfying their customers, and this attitude has to change - or more correctly change the manager. Some rooms at the front of the building do get a lot of noise from jeepneys early in the mornings or late at night since Nakpil St. is a short cut. And the noise of course is quite intolerable if you wish to sleep. However, when I requested to have a quiet room, weeks in advance of my arrival, the manager said that she could not book me one of those rooms, even though I was going to stay there for several days. Well I vote with me feet so if I can't be guaranteed a quiet room for my stay then I won't be staying there - end of story. And what's more I had already stayed there on several occasions in the past - so much for rewarding loyalty. Obviously, the manager needs to be replaced.

luke B.
United Kingdom
June 07, 2016
Rather impressed
I wasn't expecting a great deal when I booked considering the price was so low but I was actually impressed by the hotel and the staff. It was very clean and very friendly always helpful 24/7 security. The location isn't as bad as I thought, maybe less safe if alone and possibly for female visitors, I was with my Filipina fiancée but felt pretty safe going out day and night no trouble at all. The only downside was the breakfast was limited, set menu every day was eggs with something but it was cooked well, it would be much better if they served lunch/evening meals also but low prices means less staff so you get what you pay for. All in all I'd use again if I return to malate.

Mark L.
Philippines
June 07, 2016
Nice clean and spacious rooms
Our room was so neat and clean

Victor A.
United States
June 01, 2016
Lone travel
Everything is great for the hotel and for the value but the place does need a elevator .

Ronald M.
Philippines
June 01, 2016
Great Choice, I would recommend to anyone, I couldnt have been happier
Everything I needed TV, fridge, AC, Wifi and coffee maker, always hot water for the wide shower head and sprayer, great and friendly staff always smiling and greeting.

Byrd S.
United States
May 26, 2016
Good for the price
Hotel was very clean but I was on the 5th floor with no elevator. Breakfast was included and was adequate; served its purpose.

scott S.
United States
May 25, 2016
Nice hotel
Was a very nice hotel with good internet and cable Staff very helpful and friendly

Tobias P.
United States
May 24, 2016
Checkin should be anytime. Not at 2:00pm
Checkout at noon but checkin at 2:00. So, you pay for only 22hrs if you're staying only one day. Otherwise, great place to relax.