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Recent customer comments

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Very good



based on 962 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 7.8
  • Staff Performance 8.0
  • Value for Money 7.3
  • Food/Dining 7.7

8.7 Dt M.
Australia
September 13, 2014
Legian on the beach
beautiful clean gardens, perfect location right on the beach, privacy and quietness
Fantastic

6.7 steve S.
Australia
September 18, 2014
06/09/14
Pool, location, beach front
Rooms are a bit tired & the beds are like a rock ! Location great , beach front views good. Don't loose you pool towel voucher or they will try to charge you RP 900,000. About $90.00 !!!

5.7 Barry G.
Australia
September 06, 2014
Poor Customer Service
close to beach, good facilities, nice pools.
We checked in around 4pm from Lombok. The receptionist we got was not very friendly and gave us a lecture about the loss of pool towels and cards. We were escorted to our first level room (Allegedly Deluxe) at the rear of the property overlooking the rear road. We were surprised to find two single beds in our room. We objected however they refused to move us until the following day, citing there were no other rooms. The following day we got our gear ready to move to another room. We then find out it is two doors down the hall . Anyhow spoke to another receptionist to explore an upgrade. We were able to get an upgrade to a garden bungalow at $50US/night. This made the cost of this place very expensive by Bali standards. Ironically we met another two middle aged ladies who were placed in a room with a double bed who had to spend thirteen nights with one of them sleeping on a divan. Aside from the bad experience with the receptionist the Hotel staff were very good. The other irony was that this same person was sitting in the guest relations desk (Heaven help them). We will never stay at this hotel again or recommend it to anyone. Other than this we had a fantastic time in Bali and Lombok which was all booked through Agoda.

8.3 Peter C.
Australia
August 31, 2014
august 2014
breakfast, housekeeping, pool
It was really good however the service around the pool left a lot to be desired

9.3 Melanie G.
Australia
August 28, 2014
Great location, value for money, fantastic staff
Gardens, beach frontage, close to everything
Perfect

7 Grant P.
Australia
August 29, 2014
Poor customer relations.
Location. Comfort. Breakfast
All good except we requested a late check out when booking with agoda which was ok'd only for the hotel not to honour same.

9.3 Theo P.
Netherlands
August 23, 2014
Comfortable and cousy resort at the beach
Location, set up of facilities in several small places adding a nice local touch, breakfast extraordinary
Great!

8.7 Grace L.
New Zealand
August 24, 2014
We had an awesome holiday at beautiful resort
Location was great for us as it's walking distance to Seminyak and Kuta. Beach at doorstep of resort. Love the yummy mango smoothies. Great assortments for breakfast
Had awesome time at resort laying on lounges by the beach and pools. Staff are very friendly. Dined at all restaurants on the resort and our favourite dish was Indonesian king prawns. Lovely romantic settings dining on beach front watching the sunset. Will definitely go back to the resort.

9 deborah L.
Australia
September 11, 2014
great location,
loation, pools & sunset bar
2 girlfriends stayed, split beds in Deluxe room, near entrance, but no road noise, felt very safe here. Breakfasts were unbelievable, from the pancake station to the huge buffett style in the main dining area, staff always friendly. pools and surrounding areas very relaxing. Position is really good being towards end of Legian, but beachfront to enjoy the sunset bars on the beach or at the Legian beach bars - drinks not expensive - compared with Australian bars - overall great place to stay and will be back. August a good time to go as been before in late sept and oct and weather really hot.

9.7 Katina K.
Australia
August 16, 2014
Legian beach resort - a second home
Bar pool, location, friendly staff
11 nights at legion beach felt like a second home. Great service, clean rooms, friendly staff, great cafés and bars, restraunts. Easy access to other resteraunts in the area. Close to shopping locations. Great place to stay