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Les Suites Orient Bund Shanghai

No.1 Jinling East Road Huang Pu District, The Bund & North Bund, Shanghai, China 200002 (Show on map)

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Area: The Bund & North Bund Number of Rooms: 168
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Recent customer reviews

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Fantastic

9.0

based on
872 reviews

Value for Money
8.7
Location
9.4
Staff Performance
9.3
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
9.2
Food/Dining
8.2
All reviews (872)
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Hwee Y. Couples Malaysia, November 19, 2013
Nice View Hotel!

Location, Relaxation and Friendly
9.7
This is my 2nd time stay after a year. My husband and I visit Shanghai just to taste the hairy crab. Try to book the famous restaurant myself but face difficulty to get a table because they need some local contact and people who book the table. So try to email the hotel, they book all our dinner for us before we arrive. The concierge staff are so friendly and concern. Just order a taxi for any journey, they will arrange a taxi and waiting for you downstairs just on time. Beside this, they will also print a map for the place you are heading to. For the people who can't speak Chinese, the map is very helpful to show it to driver. The breakfast is great with variety of foods but no changes even after a year. Some Chinese foods standard even drop if compare last year. The soy drink, Shanghai noodles, dumpling is a bit disappointed. I remember it taste better last year.
Dorothee L. Business travelers Germany, November 18, 2013
Great hotel at a great location

Rooms, location, staff
9
The one night stay was great: the interior design of the rooms is nice, the bathroom had a view on the river and Pudong skyline. Very friendly, English speaking staff. Location is right on the bund, just a 15 minutes walk to the old town. Cookies and water/tea/coffee all day long :-)
Chih H. Couples Hong Kong, November 17, 2013
A nice break in a busy city

Room design is condiderate, user friendly. Better than most hotels in SH
8
Service staff are properly trained with good mentality. Very rare case in SH. Thumb up! Training to cleaning staff attitude still has room for improvement.
Mei L. Couples Singapore, November 15, 2013
Love this Hotel! Feels like home...

View, Bed and Homely feeling
9.7
Love this Hotel! Feels like home... Beautiful river view! Bed is super comfy. Toilet seat is warm with cleaning feature, Mini bar is a BIG WOW! Generous fruit basket, Illy coffee machine and fresh lemon for water!!! Phone charger, pipe music... Everything within arm's length. Over looking the Bund, the cosy executive lounge is a peaceful place to relax. Plus point, complimentary coffee, tea and pastry for all hotel guests.
Kok Y. Couples Malaysia, November 7, 2013
Luxury hotel but poor Aircon ventilation

Good location, nice room design, coffee lounge
6.7
Overall, good hotel in terms of location, front desk service, and room design. However, I will never stay in this hotel again because of the poor Aircon ventilation. This is because its a very old building refurbished. Thus, Aircon system are centrally controlled even for rooms. If you can't stand poor ventilated rooms, avoid this hotel. Also not value for money. Too expensive for the type of hotel it is
Li L. Couples November 7, 2013
Great experience!

Friendly staff, good location and superb view!
8.3
All was good except for the not so great breakfast...
Makhumbo J. Couples South Africa, October 26, 2013
It was amazing

The room was spacious, automation and the toilet seat & system, the large window with the view of the river and accross was spectacular
9.3
We enjoyed our stay and have adopted the hotel as our preferred place of stay whenever we are in Shanghai. The suite separated the bed area from the working/lounge area. The big window with the river and city view was spectacular, especially with the Shanghai night lights displays. Its also close to a pier for a ferry crossing the river to the towers and shopping malls.
Lara N. Families with young children Canada, October 23, 2013
Excellent bed! Great bath tub and toilet seat

Bed, Bath, Lounge
9.3
Would love to know what kind of bed they have, best sleep!
Chuen J. Families with older children Taiwan, October 23, 2013
all-around care and consideration

great care, good food, nice room and bed
10
We were traveling with our 90-year-old mother who needs wheel-chair service. We wrote ahead and a wheel chair was provided free of cost. The staff were always attentive and considerate whenever we were in sight. Breakfast was very good and nutritious, with home-made bread and great yogurt. A chef was on site to cook eggs and omeletes. The room was beautifully decorated with spectacular view of the river. We simply find it the best hotel to spend your time in Shanghai.
Jung-Chien L. Families with young children Taiwan, October 20, 2013
Very nice trip

Great view, location and friendly staff
7.7
Very nice, next time if I will go to shanghai, I will also book this hotel.

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Customer Reviews - Les Suites Orient Bund Shanghai, Shanghai

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