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More about this hotel:
    Nearest transport:
  • Mabalacat Bus Terminal (1.9 Km / 23 min walk)
    Distance to airport:
  • Clark International Airport (2.9 Km)
    Customer comments:
  • "Comfortable rooms", "Nice swimming pool", "Staff"
    Top nearby attractions:
  • Zapatas Authentic Mexican Food (0.3 Km / 4 min walk)
  • Fields Avenue (1.0 Km / 12 min walk)
  • Maranao Grill (1.6 Km / 20 min walk)
  • Fontana Golf and Country Club (1.6 Km / 20 min walk)

Note: Distances are measured as a straight line.

Lewis Grand Hotel

Don Juico Avenue Malabanias, Malabanas, Angeles / Clark, Philippines 2009

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Features of Lewis Grand Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • bar
  • coffee shop
  • elevator
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park

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Hotel description
Located in high-class Angeles, this property is within the vicinity of major popular attractions,...see more Located in high-class Angeles, this property is within the vicinity of major popular attractions, and guests can travel to and from the airport with ease. Featuring a beautiful view of the Mt. Pinatubo and Mt. Arayat, Lewis Grand Hotel is just a few minutes from the Subic beaches. Indeed a tourist-friendly location, Lewis Grand Hotel boasts classic and elegant rooms and a great variety of amenities like a 24-hour alfresco restaurant, a bar serving fusion cuisines, a meeting room, broadband Internet access, and satellite TV. An ideal place of stay for both business and leisure travelers, Lewis Grand Hotel makes luxury affordable.
Hotel policies
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Recent customer comments

Filter by Traveler Type
All reviews (297)

Business travelers (41)

Couples (71)

Solo travelers (152)

Families with young children (15)

Families with older children (6)

Groups (12)

Very good
7.9
Value for Money
7.6
Location
7.6
Staff Performance
8.2
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.1
All reviews
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Sophie M. Couples
United Kingdom, February 1, 2016
Clean 4 star hotel

Good pool, really comfy bed, not sleazy
8
Only stayed 1 night and everything was what you expect from a 4 star hotel, bar staff were very helpful. Only downside was we needed to leave at 5 am in a hurry to go on a mt pinatubo tour and the receptionist took half an hour to check us out - considering we were the only people there this was very disappointing other than that very good!
Bernard F. Families with young children
Australia, January 31, 2016
A nice hotel - but a little dated

The reception area is well appointed, the staff were friendly and helpful, the swimming pool and spa were enjoyed
7.3
Whilst the rooms were a good size and well appointed, the carpet was in serious need of cleaning, the lift was nice and wood paneled, but slow. There were a few restaurants in easy walking distance, a 15 minute walk (3 minute trike ride)will get you into the center of things.
Ralph S. Groups
Australia, January 10, 2016
Group Holiday

Very clean, Location, and friendly Stäff.
7
The Hotel is clean and in a good location. Staff are very nice. But the issues that we had is that this hotel is used for Weddings and on our stay there were 4, with 2 on the same night. The 2 Weddings were in the common bar and around the pool area. Due to these functions, residence could not us the facilities. Bar staff and food service are not paying enough attention to customers needs, eg time taken and correct orders
Allelu J. Couples
Philippines, January 14, 2016
Value for Money.

The hotel is fairly new,very clean and well-furnished. The hotel staff are very pleasant, accommodating and seem to be well trained. My only gripe is that the food was so-so at best.
8.3
Great.
Mohamed A. Families with young children
Singapore, December 19, 2015
Lewis Grand hotel

Location, value, clean
6.7
Location is good, value for money. Rooms are clean.. I had two bookings: 1 booking on 11th Dec made for my family in the Philippines for 2 double rooms. Another family room booking under my name for 12-14thDec. Checkin, the stay & check out on the 14th was ok. Until the hotel reservations staff called my son up on 17th Dec asking for a payment of Php 10k. Apparently for one night's stay for two double rooms. Very efficient check in/check out process. You decide...
steven C. Solo travelers
United Kingdom, October 29, 2015
Great Staff!!! clean rooms, lovely pool

Staff, Rooms, Pool
9.7
I really enjoyed this hotel and an initial 'niggle' was sorted out quickly by James the manager and his lovely staff who were always friendly and kind. The Reception was efficient and sorted a problem for me as fast as they could and I am confident it won't be repeated. If non-smoking is important to you I do advise you double check to avoid disappointment. Very clean, great Pool, great food. I will go going back - I have tried the rest over the last 15 years and the Lewis Grand, despite a few minor issues, will be my first choice next trip. WELL DONE to the staff with their lovely smiles even when they have a frustrated foreigner in front of them :) I have given the hotel 5 out of 5 apart from the dining and that 'only' get's 4 out of 5 because they only have one wine in stock (in 3 varieties) but that's a small 'niggle'. Overall 5 out of 5 to the Lewis Grand - see you early next year!!!
robert B. Couples
Australia, November 5, 2015
1 happy customer

everything everything everything
10
MICHELLE G. Families with young children
Portugal, September 28, 2015
WORST HOTEL EXPERIENCE
3.7
Worst hotel experience! Incompetent and poor service. We decided to stay here to rest before the event (which will be held in their function room that day) but instead of rest before the party, STRESS is what we got! We came all the way from manila, and even called them up that we are on our way. 45 minutes of waiting before we check in, aircon is not working in our room, and when i called the front desk they told me they will send a staff to fix it, So he came, imagine us there staring at the maintenance man while pouring water in the aircon to melt the ice? and the sofa is super wet and off aircon, i called the front desk again,and told them that what adjustment can dey offer? And told me "sorry ma'am but there's nothing we can do no available rooms in your reserved category" wow! That's a red flag for me this time, why you keep getting reservation/booking if you dont have sufficient rooms? so this time i demanded for another room, i cant take this anymore! Such a poor service, very disappointed first the check in time then this, so they transferred us to another room which is smaller than the first one but this time the bathroom is see-through. Honestly? We travel as a family, not a honeymooners, where's the privacy in this room? So i called them up, asking this time for the duty manager, but no duty manager duty as what they told me, so i asked for the GENERAL MANAGER and keep me waited 2-3 minutes and told me that he's on a meeting so again, so in short no available higher position to talk to! they transferred us again! This time i dont care about the details of the room i need to be prepared on the event; imagine 5pm call time of the event, its already 430 pm and still stressing in your service. Could you imagine the stress the we got from your very poor service? To end this review, before we go to sleep, there'a a cockroach in our room! This is the worst hotel experience ever!
Taddeo B. Couples
United States of America, January 6, 2016
Get away

location, staff friendly
10
Was Great!
Melody A. Families with young children
Philippines, September 9, 2015
Inefficient Front-Desk Staff

Location, Cleanliness, Food
6.7
Check-in and check-out was a bad experience for us. We arrived at the hotel past 1PM. We were told by the front-desk staff that the room has already been cleaned but check-in is 2PM which is fine with us. Five minutes past 2PM and we're still not being asked to go to the room. We approached the front-desk to ask what time we're going to the room and she said that the key is just being prepared. So if the room was ready since 1PM why not prepare the key ahead of the 2PM check-in? There were no other guests checking-in/out during the period that we were waiting so I was wondering had we not approached her, would she already process our check-in? We are a frequent traveller and been to several hotels across the country but this check-out was the worse. We left the room at around 11AM and we're the only guests to check-out during that time. We were told that the room will just be checked so we waited. Twenty minutes have passed and the four of them in the front-desk have already completed processing other guests who checked-out AFTER us and we were still waiting to be called. I again approached them and told them I was the FIRST to check-out how come mine was not yet processed and they prioritized the other guests? Also, they claimed that we took an item from the bar which we didn't. They insisted that one item was missing, so I said, look, we didn't take any but I would just pay even if we didn't just to get out of this hotel since we already wasted time waiting. The bathroom is also not so friendly for persons with disability like me because the shower area is in the bath tub which could be very difficult for PWDs to get into and out of the bath tub. There is also no bidet which is one of the necessities and Lewis being a 4-star hotel does not provide this. Food is good and serving is okay, restaurant staff are also nice and welcoming/accommodating to guests. Househeeping also responded quickly to our request for extra blankets.

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