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Lilac Relax Residence

100 Soi Lad Krabang7, On-nut Lad Krabang Rd., Airport Suvarnabhumi / Bang Na, Bangkok, Thailand 10520 (Show on map)

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Area: Airport Suvarnabhumi / Bang Na
Free Wi-Fi

Recent customer reviews

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Fantastic

8.6

based on
696 reviews

Value for Money
8.8
Location
8.2
Staff Performance
8.9
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
9.2
Food/Dining
7.6
All reviews (696)
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Karen S. Couples Australia, April 15, 2012
Clean Hotel, Impeccable Service

Cleanliness, customer service, free mini bar, airport pick-up/drop off service
8.7
We flew in at 8pm and flew out 11.30am the next day so mainly just wanted a hotel with shower, comfy bed and shuttle service from/to the airport. During our tour of asia we've stayed in numerous hotels of various star rating. Previously I'd stayed in a hotel right in the airport but was looking for something less expensive. We were delighted with the Lilac-it ticked all the boxes for us. Most importantly the hotel and shuttle bus were clean and fresh. As arranged, somebody was waiting at Gate 4 with a placard bearing our name upon arrival. I guess this was an agent (probably working for a few smaller airport hotels) who rang the hotel to advise of our arrival. We were asked to sit and wait until the driver arrived. We waited no more than 15 minutes. The shuttle bus was clean and fresh and the driver packed our luggage and took it to our room upon arrival at the hotel. Its about a 15 minute drive to/from the airport. Check in was fast and they asked whether we'd like a wake up call and made arrangements with us for our shuttle service the next morning. The room facilities were shown and a very nice touch, which was unique to the Lilac in our travels, is a small but free selection of goodies in the mini-bar inc 2xbeers, 2xsoft drinks, 2xwater, biscuits, chips, tea/coffee/fresh milk. Free wifi to the room. There was an ad in the room advising that massages could be arranged at 250Bhat for an hours foot massage. Although we never ended going in to town, they did offer to drive us to the local railway station to catch a train in, if required. The bathroom was compact but functional-probably the best shower we'd had in weeks staying at other hotels. The beds/pillows were comfy. The Lilac has a feminine signature about it, inc its colour and decor. From a marketing perspective, this may not be so appealing to men but this aside you could not beat the value, cleanliness and service at Lilac given the low cost. I'd highly recommend it for a stopover.
Alan S. Solo travelers Australia, April 14, 2012
Close to airport and good for overnight stay

Airport shuttle, friendliness of staff and general comfort
7.7
Airport shuttle worked well in both directions, the room was very comfortable and pleasant. It was a non smoking room. Bathroom was a good size. I enjoyed staying here.
Teresa Q. Couples United Kingdom, April 13, 2012
My second stay and just as good as the 1st

Free pick up and drop to the airport
9.7
a great little place if u need a hotel near bkk airport. great deco and most fitures/fittings and decoration in the place are lilac, my favourite colour. free mini bar including soft drinks, beer and water, crisps and biscuits. a very welcome touch. breakfast is served with a personal touch and very nicely done. staff very welcoming and suvh a great rate for all this.
Jessie S. Couples Ireland, April 12, 2012
Great service, location & a free shuttle

Free airport shuttle, refreshments on arrival, quiet and comfortable
8.7
this was perfect for an overnight, even though we arrived late as the baggage was delayed they were waiting and brought us straight to the hotel where we were served refreshments on arrival. we were offered the free use of the mini bar and had a lovely, clean room with a comfortable bed. we arrived late and left early so did not utilise anything else, except the wifi which worked a treat.
Harish B. Solo travelers United Kingdom, April 12, 2012
Great overnight Airport hotel

Free airport transfers, Comfortable room and friendly staff, breakfast included
9.7
Great overnight stay to rest between flights, the airports transfers and breakfast together with helpful staff and comfortable room. Also free mini bar on offer.
Golam K. Solo travelers Bangladesh, April 10, 2012
Nice hotel with excellent service

Quick Check-in and check-out
9
The hotel is located within 10-15 minutes drive to the airport. It saves travel time to catch flights. Rooms are nice, spacious and clean. I have enjoyed my stay. I would prefer Lilac Relax Residence to any hotels in Bangkok if I don't have much to do in downtown.
Randall D. Couples United States of America, April 4, 2012
Clean hotel with great service

free pickup, friendly, booked driver for us
9
The hotel is very basic but it is clean and a great value for the price. We spent the night there before heading to Hua Hin/Pranburi in the morning. The hotel was able to book us a driver for a fair round trip price (6000baht)which made things seamless as we did not need to head back to the airport and was able to wait just wait in their lounge area with complimentary tea, coffee, and biscuits. We would definitely stay here again if we needed a simple place to rest our bodies for a night.
Richard G. Solo travelers Australia, March 30, 2012
Top service, atmosphere and lovely feel

Minibar at no extra cost, large very clean room and facilities, homely breakfast in excellent decor
9.7
good and clear meeting at the bkk airport near gate 4. good and efficient transfer both to the premises and back again to bkk the next morning. excellent reception, room set up briefing and check out processes. the place had a lovely atmosphere (friendly, homely and beautiful decor with waterfall feature). excellent value and a real surprise that mini bar is at no extra charge (very homely). no external, traffic or aircraft noise issues. fully reccommend a stay with them.
Hotel Feature Tip: lovely atmosphere (friendly, homely and beautiful decor with waterfall feature). Excellent value and a real surprise that mini bar is at no extra charge (very homely).
Saiful D. Solo travelers Malaysia, March 29, 2012
Nice clean room, friendly staffs

Newish, clean room with friendly staff
9
Stayed for one short night while waiting for flight the next morning. Room was clean, free mini bar, helpful and friendly staff. The plus point was the free airport transfer
Francis N. Families with young children Philippines, March 26, 2012
Clean, convenient, free transfer to the airport

Near the airport, clean, free transfer back and forth
7.7
We stayed here for a night while transiting in Bangkok on the way to Phuket. Hotel provided an airport pickup which was there when we got out of the terminal. Room was big enough, had a baby cot, and one plus was everything in the minibar was complimentary. Transfer to the airport the next morning was available as well.

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Customer Reviews - Lilac Relax Residence, Bangkok

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