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Excellent 8.2
Based on 96 reviews

Recent customer comments

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based on 96 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.2
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for Money 8.6
  • Food/Dining 7.4

Chae H.
United Kingdom
January 09, 2016
Great staff!
Staff - Location
The staff really make the place, especially Kim who organised a fantastic trip for us to Halong Bay and always has a smile for you when you come in!

John D.
United States
January 09, 2016
Friendly Staff, Nice sized rooms, good value
Staff, Location, Value
Good value for money hotel, would stay again!

John D.
United States
January 01, 2016
Good value hotel...Friendly Excellent Staff
Location Staff
A pleasurable stay, very professional friendly staff!

Ashley M.
December 29, 2015
best breakfast in hanoi (really!!!)
breakfast, genuine staff, comfortable beds
It was excellent! they went above and beyond to create such a wonderful experience for us. The best hotel we stayed in in vietnam. We stayed at another hotel in hanoi that claimed to have the same standards, and the Hanoi Brothers are really at the top of their game. They were so helpful and friendly, and when your travelling that is what counts. The rooms were clean, a bit small, but clean. the room doesn't face the street, so it was very quiet. All you could hear were birds chirping in the courtyard, which was so nice! would stay here again!

Wesley L.
United Kingdom
October 27, 2015
Price cleanliness help of Kim at the front desk amazing help so nice
It's was good Kim was amazing on the front desk after 6 weeks travelling I can honestly say she was the most helpful I've come across but the male can't remember his name out me & my mate in a from which was nice and clean and friendly but I checked my booking & I ordered a 2 man room with a bathroom he soon changed it but we had to carry our bags 6 flights up then down then another 6 flights up again because he got it wrong and no help was offered

Stella B.
New Zealand
October 18, 2015
Value for money.
Friendly helpful Staff, self help coffee, close to everything.
Thoroughly enjoyed our stay. If there were to be any improvement they could promote their booking services better. It was good they didn't over promote - maybe some bigger signs to advertise this service.

Molly G.
United States
July 10, 2015
Help of the staff, comfortable beds, free breakfast
Wonderful stay here. The staff helped us with so many trips and logistics. Free breakfast was yummy and room was comfortable and centrally located

Gabriela C.
March 27, 2015
little hanoi diamond
clean, staff, location
Actually, they moved us to another their hotel, but they been very nice, room was clean, but I think they maybe need little paint wall in room and renew bath. But it was really nice to stay there.

Patrik B.
March 13, 2015
Great service from a helpful and friendly staff.
Great location, close to food, drinks, shopping and more. Clean and comfortable rooms. Helpful and nice staff.
I'm very saticfied with all Of my stay and will for sure come back to the Hotel when I'm in Hanoi next time. Can recommend this to all sorts Of visitors.

Alec P.
United States
February 28, 2015
Great location in the old town
Location, cost, cleanliness
Had a great stay here. Excellent location in the old town which is walking distance to most anywhere. Very clean and comfortable for the price. Helpful staff, though I think they ripped us off on our Ha Long Bay tour. Still, I would recommend staying here, just be cautious if you book through them.