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Lotte City Hotel Gimpo Airport

38, Haneul-gil, Gangseo-gu, Gangseo, Seoul, South Korea 157-221

Recent customer reviews

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Excellent

8.4

based on
589 reviews

230 reviews in English

Value for Money
7.6
Location
9.1
Staff Performance
8.7
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.7
Food/Dining
7.1
All reviews (589)
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Emily C. Groups Singapore, December 23, 2015
Airport Hotel

Near airport, subway, shops
7.7
Only sleep over. Comfortable to rest over for my next onward flight.
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Hui-Yu S. Business travelers Taiwan, December 22, 2015
Comfortable, tidy and handy

Staff, Environment, convenience
9.7
I was there for work, Lotte City Hotel provided me a very comfortable staying. it's just across the street from Gimpo Airport and with frequent buses, subways and taxi taking travellers around and also into town. Lotte Mall just at the next door. Very suitable place for business trip or shopping addict.
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John A. Business travelers New Zealand, December 4, 2015
Brief business stay

Location, Quality and Service
9.3
Fine
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Lindsay B. Couples United Kingdom, December 2, 2015
Best place to stay on a stopover at Gimpo airport

Great service by staff, top quality room and direct access into the large department store/shopping mall
9.7
As with all stays at Lotte hotels, only praise, nothing negative to comment on.
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Stephen S. Business travelers United States of America, November 10, 2015
US traveler - great hotel

Short walk from airport.
9
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Wei L. Couples Malaysia, November 10, 2015
Clean, convenient for shopping near airport

Cleanliness, location, comfort
5.3
Overall good stay. Clean, comfortable and convenient stopover hotel for early flight next day. Connected to Lotte shopping mall so easy access to shopping and food.
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Satoshi I. Business travelers Japan, October 27, 2015
Convenient

Friendly, Convenient, clean
6.3
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Jessica S. Couples Australia, October 26, 2015
Great location and staff

The staff were very helpful and the location of the hotel was amazing! Convenient for the airport and shopping
8
We decided to stay here as we were flying out to Jeju the following morning and was very impressed by the helpfulness of the front desk staff and the convenience of the hotel location.
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David N. Couples United States of America, October 22, 2015
Customer service is not of 5-star. Room is small

Location to Gimbo and next to the mall
6.7
I was at the hotel for only one night. I checked in late around 9pm but no one around to help us with the luggage and there was no cart around that we can use we ended up moving the luggage ourself after checked in. Room was too small and not of 5-star standard. More like 3.5 stars.
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Yuk T. Business travelers Hong Kong, October 20, 2015
Great location Sincere service

Staff, room and location
9.7
Staff was very helpful and friendly. Room condition was great location was perfect, opposite to airport and direct access to Lotte mall and subway. However the toilet got a strong smell of disinfectant, casued nose allergy.
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