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Very good 7.9
Based on 112 reviews

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About Lotte Hotel - Guam

Description

For travelers who want to take in the sights and sounds of Guam, Lotte Hotel - Guam is the perfect choice. Only 0.5 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Lotte Hotel - Guam, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, chapel, convenience store, daily housekeeping.

The hotel features 222 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. The complete list of recreational facilities is available at the hotel, including fitness center, outdoor pool, spa, children's playground, kids club. Lotte Hotel - Guam is an ideal place of stay for travelers seeking charm, comfort and convenience in Guam.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire

Fitness & recreation

  • fitness center
  • spa

Swimming & soaking

  • outdoor pool

Water sports

  • water sports (non-motorized)

Land sports

  • tennis courts
  • table tennis

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • convenience store
  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • chapel
  • luggage storage
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • facilities for disabled guests
  • family room
  • elevator
  • executive floor
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • printer
  • fax machine
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Filipino
  • Japanese
  • Korean
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Policies

The property requires a refundable security deposit of 50 USD upon check-in.

Child and extra bed policy
Children 0-11 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 km
Distance to Airport: 6 km
Number of Bars: 2
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 222
Parking Fee (per day): 0 USD
Reception Open Until: 12:00 AM
Room Voltage: 120
Time to Airport (Minutes): 12
Year Hotel Built: 1972
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.9
  • Location 7.6
  • Room Comfort/Standard 8.2
  • Service 8.3
  • Value for Money 7.4
  • Food/Dining 7.5

5.6 MA C.
Philippines
May 25, 2016
Was just ok
This Is our first time but expected more. Compli water was only given on check in day only, again this is my 1st time to experience this in my travels.

8.8 Donghyong J.
South Korea
April 21, 2016
Very nice hotel
kind staff. silent, cool lobby (by air-conditioner) easy to access beach, Club lounge was very impressive. I will visit this hotel next time.

9.2 CHI T.
Hong Kong
April 05, 2016
Good for family stay!
Excellent service !

5.3 Heman S.
Philippines
March 28, 2016
Great staff. Overrated Hotel
Great staff. Nice view
Comfort room has molds. Location not so nice compared to other hotels. Loud construction that seems to be finished by year end 2016.

9.6 Ying C.
Taiwan
March 06, 2016
Awesome !
Quite new and clean

6 Younghee K.
South Korea
February 17, 2016
Not bad
Soso

8.8 Yung R.
South Korea
January 31, 2016
breakfast
would have been nice if they had the breakfast package deal

6.3 Mark B.
United States
September 19, 2015
Over priced
Staff helpfulness, flexibility, beach
It was ok, but there are better locations. The food and prices for drinks are egregious. This is a prob I have with many hotels, I think executives should travel in Asia, and learn a little more about hospitality in general.

9.7 PO T.
Hong Kong
September 09, 2015
It is a nice place in Guam
Staff are very nice, helpful and good smile
Enjoy so much~~~

8.3 Wooyoung P.
South Korea
August 30, 2015
Good for staying
food employees equipment
good


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