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Excellent 8.6
Based on 1560 reviews

Recent customer comments

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based on 1560 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.5
  • Location 9.4
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 7.8
  • Food/Dining 7.9

Hong Kong
July 18, 2016
Excellent location and staff services
Highly recommended

Brilly T.
July 18, 2016
Awesome location and service
Most of the staff speak perfect english and they are all very helpful in terms of recommendation for travel options within town and reservation of table for restaurants.

July 11, 2016
so so

Julie L.
July 11, 2016
great location
room is spacious, except that it is a bit dated on the New Wing side. friendly staff and great area tobe in for business or pleasure.

Lee P.
July 09, 2016
A must to stay at Lotte Hotel
Thanks to the front desk staff for their hospitality cause they had upgraded me and my daughter to the Ladies Floor. I will definitely stay there again for my next trip to Korea.

Bee L.
July 06, 2016
We'll recommend friends and family members.
We'll definitely stay Lotte hotel again👍

Herry C.
July 03, 2016
Good location and easy to find food
Hotel is convinien and only walk 1 minute to limousine to the airport

Teo M.
July 02, 2016
Best location
Best location and hope they can improved their maintenance in the room as the room I stayed the air condition was broke down and they gave us a fan. For the 4 nights we slept with the fan on.

Pei S.
June 30, 2016
Excellent hotel
We stayed for 7 nights at Lotte Hotel Seoul and we can't think of any bad of this hotel. All the staff including housekeeper are very friendly and nice.

Pei S.
June 30, 2016
Excellent service hotel
The service of Lotte Hotel Seoul is top notch! They always trying their best to serve the guests well. We enjoyed our stay there. There is a nice cafe which selling red bean ice nearby. Turn left from the lobby and walk straight until you saw a convenient store. The cafe is just beside it.