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Excellent 8.5
Based on 1375 reviews

Recent customer comments

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based on 1375 reviews
  • Cleanliness 8.9
  • Facilities 8.3
  • Location 8.4
  • Room Comfort/Standard 8.7
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 8.4

Lars J.
January 12, 2015
A true 5 star experience
the pool, the staff's helpfulness, the comfort
Lotte Legend is a well-run and elegant luxury hotel in the heart of Saigon. Also, it's a hotel that offers excellent value for money considering that it's a five star hotel. The room was nice - nothing fancy, but comfortable, clean and spacious. Plus, it had nice views of the river. However, it was the extremely helpful staff that really impressed us. They even offered us a late check out (4 pm) free of charge, and told us we could use the pool area to kill the time while waiting for our night flight. Highly recommended. Ps. check out the splendid lobby, complete with chandeliers, grand piano and excellent cocktails.

January 04, 2015
Value for money
value for money, location, room comfort
This was the 6th. time i stayed in Lotte, I will continue using them

Joohyung P.
South Korea
January 02, 2015
Distance, Service, Food

Anh H.
December 29, 2014
nice staff
food, staff and location

Janelle B.
December 28, 2014
Relax, relax, eat.
Executive floor, pool view while eating, proximity to key straits
Great! Two nights, chanced to relax on executive floor or the pool

Janelle B.
December 28, 2014
Comfortable, relaxation and good company
Executive/club room, foyer and eating with a view of the pool
Excellent, we stayed with our friends from Australia. Friends were most impressed!

mohamed Y.
December 25, 2014
lotte's lottery
view, comfort and space
Spacious room with good sea view and conveniently located near city. Friendly and professional staff here as well compared to other hotels in saigon. Good job lotte

evlin W.
December 22, 2014
friendly hotel
Nice decoration , friendly n helpfull staff
The hotel is nice... But the breakfast is a bit boring , need some improvement

Lynn G.
December 16, 2014
great stay
toilet equipped w toiletries | well maintained room | well spread of breakfast
Generally, the stay was awesome. Was welcome by a lovely roses setup in room n complimentary strawberries choc dessert for our anniversary. Many thanks. Restaurant staff are friendly & attentive to our needs.. gd customer ervice. Frontdesk staff are friendly & polite thou their knowledge on tourists attractions and shopping malls could be further improved. Not sure if its language barrier both myself (Singaporean & German bfrn) weren't able to understand at all. Complimentary bananas near lift is a great idea!! Good gym facilities too. Overall, we are very happy staying in this 5☆ hotel. Definitely a good ideal choice. Thank you for making our stay a memorable one esp for 1st timer couple to Vietnam. ☆

Allan G.
United Kingdom
December 15, 2014
Haven of comfort
The architecture; the service; the comfort
First rate: indeed on a par with other five-star hotels I've sampled in the last year, such as the Shangri-La Krungthep in Bangkok; the Shangri-La in Boracay, the Philippines; and the Mandarin Oriental in Jakarta.