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Lotus Desaru Beach Resort

Lot 1854, Jalan Desaru Bandar Penawar, Kota Tinggi Johor Darul Ta’zim, Desaru Beachfront, Desaru, Malaysia 81930 (Show on map)

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Area: Desaru Beachfront Number of Rooms: 647

Recent customer reviews

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Good

7.1

from 5004 reviews

Value for Money
7.2
Location
7.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.3
Food/Dining
6.3
All reviews (5004)
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Sam L. Families with young children Malaysia, June 1, 2015
Nice room but bad service.

Spacious room and the water park.
5.3
Disappointed! This is my 3rd time here but everything changed. The buggy service has been reduced. Waited very long but no buggy. Extra pillow and body shampoo is charged for rm 5 each. I might not be back for this hotel anymore.
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Qi A. Families with young children China, June 1, 2015
too many people in the buffet restaurant

the beach, nice working staff, loft room
7.3
Nice, but too many people in the hotel buffet,very long Que to get food,no free WiFi,and the locker in the room broken they are too busy to come and fix it.
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Nazir N. Couples Singapore, June 1, 2015
good for families to enjoy beach activities.

good location..beach..sea activities..for families
8
The stay was fine. Staff was good. Room is nice.. got to say the resort is worth going got sea activities..on weekend have events in front of the Rhubar..disappointment is the food..to simple..more disappointment is my romantic dinner..was not properly prepared..when i came for my romantic dining..there were people at the corners of the table..should have place barriers..cause some families let their kids play sand at my table..sigh..knowing i am having a dinner there..waited long for the food..and i have to walk to the waiter at the restaurant for enquiry for my next dishes. The candle light i have to ask her to light up.. sigh..overall good for families but not for those thinking to book a candle light dinner at the beach..not worth it as per cost was RM240..
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Yap H. Groups Singapore, June 1, 2015
Short getaway

Big spacious rooms with good amenities
6.7
Check in resort at 2pm, there were many counters but too many guests were checking in, lucky there is queue number ticket system. Though there was some waiting time, the check-in process is efficient and fast. Check-out was strictly 12pm. The rooms and the toilets are spacious and there are 2 balconies (though there isnt any view). Breakfast was ok. However the number of people at the huge dining area may turn one off. The main disappointment is the beach, there isnt really much beach and the sand is full of small pebbles.
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Vijay K. Families with young children India, June 1, 2015
value for money. good resort to stay.

location, inhouse activities, quick service
8
Overall stay was comfortable. It will be good if the wifi is made available in rooms for free and get rid of flies in the dining area. They were quite annoying. Otherwise the its good in all other aspects.
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Che N. Families with older children Malaysia, June 1, 2015
A resort with a wonderful beach.

comfortable and spacious room with a good beach .
6.3
Our holiday coinside with the school's term break so there were so many guests at the hotel. Never have we been to a resort where you need to get your number first to enable you to check in.. We find it very unusual !
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Suresh T. Families with young children Singapore, June 1, 2015
A great place for a relaxed weekend with family

Value for money, efficient service, clean environment.
8.3
A great place for a short getaway with family- comprising young kids & senior citizens. The beach games (para sailing, banana boat, jet ski) were a good fun experience. The water play area with the lazy river is a kids paradise. The sunrise on the beach was. Sight to behold. The ostrich farm & fruit farm in the neighbourhood was an interesting and educational experience for the entire family. Worth a visit whenever there is a need for a quick recharge needed from the daily race in Singapore.
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Shi J. Groups Malaysia, June 1, 2015
Relax and child friendly

Clean private beach with lots of chairs, great location, quite a number of activities for different age group
6.7
overall was good except that the floor was not very clean. Expected the living room for 2 bedroom suite to be bigger but turn out very small. Favor 3 bedroom suite size. Dining was considered expensive while normal dishes were served. Hygiene wise need to be improved. Lots of flies flying around during breakfast and the utensils were not cleaned properly!
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Nathanael L. Groups Singapore, June 1, 2015
Holiday

beach, good buggy system, room
6
Reasonably well
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Chee H. Families with young children Malaysia, June 1, 2015
Satisfactory overall.

Water sport (a bit overpriced and lack of safety), beer allowed at beach, big room.
7.3
Satisfied environment and comfortable room. But breakfast was too crowded and food is limited. Also it took us 40mins to do the check-out at noon. I think they should improve on these drawback so that customer willing to go back again.
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Customer Reviews - Lotus Desaru Beach Resort, Desaru

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