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Lotus Desaru Beach Resort

Lot 1854, Desaru Beachfront, Desaru, Malaysia 81930 (Show on map)

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Area: Desaru Beachfront Number of Rooms: 647

Recent customer reviews

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Good

7.1

based on
4402 reviews

Value for Money
7.2
Location
7.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.3
Food/Dining
6.2
All reviews (4402)
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Siva R. Families with young children Malaysia, October 25, 2014
value stay

comfy room, beach is clean and nice food
7.3
Overall satisfaction. Swimming pool need cleaning. .very dirty
Seladurai R. Families with older children Malaysia, October 25, 2014
it is the nice place to stay and enjoy with family

Location ,good service,politeness off the staffs.
8.3
Good day.
Yagaprakash A. Families with young children Singapore, October 25, 2014
short getaway

the beach, swimming pool, comfortable duplex apartment
7
Syed M. Couples Singapore, October 25, 2014
Overcrowded

Pool, spa and food
6.7
Theme park and restaurant overcrowded
Aminah A. Families with older children Malaysia, October 24, 2014
Good Hotel

Beautiful beach, many activities, great location
7.3
Very nice hotel with very helpful staff. Will stay again next year
Nor S. Families with young children Malaysia, October 24, 2014
Ok

Themepark, parking & location
7.7
Best
Saeed F. Families with young children Malaysia, October 24, 2014
Lotus Desaru

Location and room design
8.3
IT was quiet good. My kid enjoyed a lot outdoor swimming pool. The hotel was clean and staff performance was acceptable. However, the reception counter was too slow for check in. The variety of bread, cake, tea and hot foods were provided for breakfast.
Anuradha K. Families with young children Malaysia, October 24, 2014
Big and spacious.

Indoor taxi, parrots, coconut water at water park
4.7
Not so relaxing
Ahmad M. Business travelers Malaysia, October 24, 2014
superb best

good
10
nice place
Oliver Q. Families with young children United Kingdom, October 23, 2014
Definitely NOT 4 star

Beach is clean and nice
5
This hotel would do better if it marketed itself as a 2 star hotel. + Beach is clean and nice (but little shade), water park is fun for kids, room is spacious and clean - Ridiculous bureaucracy - must wear wristbands to swim in the pool or water park. If you rip your wristband when you take it off to shower, you have to traipse all the way to one specific desk (and it is a LONG way in a big resort) to exchange it. Wouldn't give me more than one key for our room. Breakfast is a nightmare - looks and feels like a soup kitchen and not a 4 star hotel. Water park is fun but the water is dirty. We all got sick when we got home. Probably because the lifeguards are too busy checking people for wrist bands to police important things like people swimming in the pool with their shoes on. Had a lot of problems signing bills to our room - again, something which should be standard in a 4 star hotel. Location is a big drawback too - there is literally nothing else to eat and nowhere else to go nearby - not a problem if the resort is nice, but a big problem if the resort is not. The hotel has a nice beachfront, but most of the rooms are very far away and it can take ages to get to the beach or pool. Dealbreakers for me are the bureaucracy and breakfast. Will not return because of these.

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Customer Reviews - Lotus Desaru Beach Resort, Desaru

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