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Lotus Desaru Beach Resort

Lot 1854, Desaru Beachfront, Desaru, Malaysia 81930 (Show on map)

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Area: Desaru Beachfront Number of Rooms: 647

Recent customer reviews

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Good

7.1

based on
4402 reviews

Value for Money
7.2
Location
7.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.3
Food/Dining
6.2
All reviews (4402)
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Boon H. Groups Singapore, September 21, 2014
A revisit to Lotus Desaru Resort with friends

Big room, peaceful, prompt services
7.3
This is the third time I stay with Lotus Desaru Beach Resort. We have a mixture of good and bad experiences. After we booked the room via AGODA, I have additional friend wish to join us for our trip so I emailed the hotel to request if we can top up the sum of money to upgrade the room. The hotel liaising officer was not so willing to attend this issue but ask me to liaise with AGODA directly. After a few email correspondences, finally they agreed to upgrade the room only at a price seem not so reasonable to me. We booked our stay with additional bed (total 3 pax), but have to remind the receptionist to give us the additional bed and breakfast after checking the hotel receipt. We are being allocated to a room far away from the hotel activities and restaurants. The ladies in my group are not so happy to walk so far. Due to our late check-in at 10pm, there are limited choices of food at the restaurant. Not much night entertainment this time round as compare to New Year eve or other public holiday. The room cleanliness and maintenance need to improve a little. I believe that the room we booked could have been abandoned for a long time. When we first turned on the water supply for bathing, the water run out in yellowish colour, but change back to normal transparent colour after that. The bed sheets and pillow cases are a little yellowish too. But still, we are happy with the hotel staff, they are polite and willing to assist us promptly when we need them.
Arunachalam M. Families with young children India, September 21, 2014
Good for short weekend

Activities, Rooms, Water park
6.3
Had a electricity cut at 5AM. Electrician took 1 hr to fix the fuse.
Hui L. Couples Singapore, September 21, 2014
Nice

Food
8.3
Nice place for relaxing.
Nuri A. Families with young children Malaysia, September 21, 2014
out of a city moment!!!

nice ambient, facilities are good and beach clealiness is great!!!
8
Muhammad S. Families with young children Singapore, September 21, 2014
Value for money resort

Friendly staff, cleanliness and water park
8.7
Resort is filled with activities at night. Theres a mini arcade, we joined line dancing with the hotel staff, had a big field for us to play with our kid. I must say that the room isnt up to date with old tvs and furnitures, but it is clean. The water park is the thing that i liked most. Its fairly sized and fun! Had a great time with my little family for that one night stay. Thanks lotus!!!
Simon X. Families with young children Singapore, September 21, 2014
Lotus

location location location
6.7
The water theme park facilities are very poorly maintained. Our bottom are still painful after tried the water slid once each. Bad smelling once get out the room door. Good sea view location. Breakfast was really simple.
Ting W. Couples Malaysia, September 21, 2014
Beach hotel for family

Beach, food and room
7.3
Lin Z. Couples Singapore, September 20, 2014
average

ambience
5.7
Average
Wong C. Families with young children Malaysia, September 19, 2014
Enjoy your life

Design of the room space, outdoor activities, relaxing pub next to the beach.
8.7
Joyful and wonderful stay together with my lovely wife and son.
Ananth B. Couples Malaysia, September 19, 2014
Lotus Desaru Beach Resort
8
This customer has only rated this hotel and has not submitted any comments.

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Customer Reviews - Lotus Desaru Beach Resort, Desaru

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