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Lotus Desaru Beach Resort

Lot 1854, Desaru, Desaru, Malaysia 81930 (Show on map)

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Area: Desaru Number of Rooms: 647

Recent customer reviews

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Good

7.1

based on
3502 reviews

Value for Money
7.2
Location
7.4
Staff Performance
7.3
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.3
Food/Dining
6.2
All reviews (3502)
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Terry T. Families with young children Singapore, March 16, 2014
Nice resort but needs upgrade... ;-)

Castle-like looks, near the beach and space to chill... ;-))
6
The room was average. There was a cockroach in the room that I had to kill. The bottom toilet's washing bidet was spoilt along with the toilet seat cover. The second floor toilet's bathtub was stained and the taps were unmarked. Toiletries were lacking and I had to call room service for an additional set. They should have know that I was coming with a party of 3. The spare bed was not ready when I checked in. Room was just mopped when we moved in, thus there were wet stains and a wet smell upon entering the room. As it rained, the floors were wet and this caused it to be slippery. Aircon in the room was good but furniture and TV was a bit dated and small. Car park lots were not enough, thus, needed to park some distance away. Place was too crowded and the check-in / out office shifted down to the large hall without notice until we reached the old location. Breakfast was very crowded and the food stations were not really good in terms of quality and quantity. Tables and chairs were insufficient and they should have opened other areas for breakfast serving or suggest breakfast delivery in room to avoid the crowded places. Other than that, the resort was good as there were buggys to bring us to our room. Fireworks was at night. Usual facilities found in other resorts. As the place is big, perhaps they could stagger services and have a few locations for them. Average in terms of other areas of concern.
Chen X. Solo travelers China, March 14, 2014
Relax, quiet

big room, quiet, nice beach
7.7
I enjoyed my stay, the room is big and clean, nice beach and see view. Except the noises created by secondary students during their camping. The hotel is value for the rate that i paid for. Don't expect too much for the buffet breakfast, but the food at the beach cafe is delicious. Overall, the hotel is for you (whether you are a solo-traveller, or family with kids, or as a big group).
Azman S. Couples Singapore, March 11, 2014
nice and big room and comfortable stay...

comfortable,clean and big rooms and close to the beach...
6.3
overall good and comfortable...family resorts and recommended...
Nurulain R. Families with older children Singapore, March 10, 2014
Value for money

Beach. pool and room
7.3
We booked a 3 bedroom apartment. The price was not so bad. The room is clean and it gives you the cosy feeling. The place itself is huge but its walk-able to everywhere around the resort. Food wise, not so great. Can't go out to buy food unless you drive. Love the beach area. Plenty of sunbeds and chairs. Will go there again.
Joy O. Groups Singapore, March 9, 2014
suitable for 1 day or 2 stay

beach, bungy, fast check in/out
6.3
It was pleasant for a night stay. The furniture is old and dirty, time to consider some renovation for the rooms.
Kay K. Groups Myanmar, March 9, 2014
It was nice stay throughout. We have so much funs!

Spacious, near to beach, close to water sports activities, nice swimming pool
7.7
Zhidong Z. Couples China, March 9, 2014
great weekend retreat

water activity, bars and restaurants, nice room
7.7
Azman D. Families with young children Malaysia, March 8, 2014
about this hotel

swimming pool , room , the garden
9
this hotel is very interesting , the place is so static and very beautiful . I love the room and swimming pool , friendly staff and delisious food. but i just want to suggest for make many parking place for guest and some special place for OKU person , like my father , he is OKU and cant walk in far , so if the room so far he is difucukt to walk in to the room , hope u will upgraded . thanks . dessaru the best ;)
Norshyzila M. Couples Malaysia, March 8, 2014
relaxing + cozy room

friendly staff + beach + water park
10
Yen C. Families with young children Singapore, March 8, 2014
fun, relaxing and affordable

fun, relaxing and affordable
8.3
the place is a bit old, can see all the stains in the bath room. the sea sports are quite pricey too. other than that, quite nice and fun stay.

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Customer Reviews - Lotus Desaru Beach Resort, Desaru

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