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Lotus Desaru Beach Resort

Lot 1854, Desaru, Desaru, Malaysia 81930 (Show on map)

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Area: Desaru Number of Rooms: 647

Recent customer reviews

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Good

7.1

based on
4311 reviews

Value for Money
7.2
Location
7.4
Staff Performance
7.2
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.3
Food/Dining
6.2
All reviews (4311)
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Hans U. Families with young children Singapore, July 31, 2014
Nice resort in Desaru

Lots of activities, duplex room, fast check-in
7.3
Overall not too bad with activities in the evening, kid enjoyed the pool and games, wi-fi was acceptable (not stable), breakfast wasn't good... We liked the duplex room most. Other than that, guess rooms need upgrade/renovation
Nur R. Families with young children Malaysia, July 31, 2014
Love the Environment

Breakfast, Location, Activities
8
Tan Y. Couples Malaysia, July 31, 2014
convenience,relaxing place

relaxing,confortable,leisure
9.7
Felt good and relaxing
Jia D. Business travelers Singapore, July 31, 2014
Good for a relaxed trip.

Spacious room, Comfort, accessibility
8.3
Lotfi T. Groups Malaysia, July 31, 2014
need improvement on floor cleanliness

location, staff response & abundance food.
7
Hiccup at the beginning with dirty floor. However it was quickly rectified with room replacement
Keng M. Families with young children Malaysia, July 30, 2014
Not bad but still need some improvement.

No.
5.7
Swimming pool and water park cleanliness need to improve.
Keng M. Groups Malaysia, July 30, 2014
So far no big issue

No.
5.7
customer service and resort facility to be improved.
Keng M. Families with young children Malaysia, July 30, 2014
value for money, Will consider for my 2nd patrol

Room cleanliness, quiet at night time
5.3
With pleasant customer service but need further improvement and training. cleanliness in water park and swimming pool to be improved. No interesting program or facility can be joined/used.
Chin H. Families with young children Malaysia, July 30, 2014
Vacation with family

Food, location and water theme park
6.7
Overall my stay at the resort is satisfactory except the low water supply and poor water heater at the bath room. Water in the bath room is not strong enough during shower and the water heater is not functioning well. Other facilities at the resort are good since I am bringing my kids for swimming and water park. There is plenty of varienty of food during the buffer breakfast. There also have two good restaurant for lunch and dinner. My kids like the water theme park. Overall my family really enjoy at the resort.
Yow S. Couples Malaysia, July 29, 2014
nice view

clean, comfort, nice activities
7.7
staff performance not really good, queue too long for waiting check in. no air con for check-in hall, too hot and feel not comfortable while waiting for check in.

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Customer Reviews - Lotus Desaru Beach Resort, Desaru

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