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Lotus Desaru Beach Resort

Lot 1854, Desaru, Desaru, Malaysia 81930 (Show on map)

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Area: Desaru Number of Rooms: 647

Recent customer reviews

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Good

7.1

based on
3673 reviews

Value for Money
7.2
Location
7.4
Staff Performance
7.3
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
7.3
Food/Dining
6.2
All reviews (3673)
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Zarinah M. Families with young children Singapore, March 23, 2014
very understated

arcade section was cool for kids, 2 bedder room is sufficient for a family of 5, theme park good for young kids
5.3
Very understated as it caters more for local taste rather than an international resort. Swimming pool near the theme park needs to have better circulation as it doesn't look very clean. Buffett breakfast needs to be better organized as there were many many visitors and it looks more like a school canteen. 2 bedder room is sufficient for a family of 5. Outskirts of Desaru not much of restaurants for patronising.
Mohd J. Families with young children Singapore, March 23, 2014
Fun and Comfortable stay!

Lots of activities, Great Swimming Pools and Friendly Staff
8.3
Recommend this Resort for those family with young kids. They will enjoy the many swimming pools in the resort. Good food and fun activities.
Abdul R. Families with young children Singapore, March 23, 2014
Fantastic! awesomeness

great beach. great food. great everything
10
fantastic
Norinda T. Families with young children Singapore, March 22, 2014
Fun Filled Stay

BBQ Facilities, kids swimming pools, nature
7
Jasmani I. Families with young children Singapore, March 22, 2014
Nice rooms, great swimming pool, beach

room, pool, beach
7.7
Been there 4 times. Kids just love the place. Unfortunately not so good for old folks as there could be a lot of walking even tough there are shuttle buggy to bring you to and from the reception and breakfast area. Overall place is just great.
Clarion K. Families with young children Singapore, March 22, 2014
Good valve and short get away

Beach / short get away / family bonding
6.7
Was a short get away for my family. In view of school holidays there is quite abit of crowd. Hotel is pretty filled up and packed. For the adventure park / slides the water is not clean. Can see the water is quite dirty thus we didn't use nor enjoy any of the slides. the rooms are considered clean but the furnitures are old. Bed is huge. Food is ok, considered the amount we paid for. The hotel is valued for money.
Jonathan A. Families with older children Singapore, March 22, 2014
good location, expensive, not so good food

good location, beautiful beach, quite clean room
6.7
room is ok, but the aircon is not well maintained and the room is too dim lighted. there is no 'proper' hotel directory, no room sandal (which should be 'normal' for hotel with this price). food at the restaurant is ok. breakfast, could be better.
Teoh C. Families with young children Malaysia, March 22, 2014
Wonderful day and night

Beach , dinner and hotel
8
We had wonderful night having dinner beside beautiful beach. Swimmin pool an waterpark is nice but little bit crowded.
Angela W. Families with young children Singapore, March 22, 2014
Value for money

Big room, large king size bed and great breakfast.
6
Overall stay is pleasant. However, the room is quite old and not well maintained although the room is big.
Ang C. Families with young children Malaysia, March 22, 2014
Na

Transport, clean and natural environment
8
When i check out hotel, the staff who serve me was asking me for the room key, and i tell him i did pass to him the key together with anothers 2 room key. The guy keep saying he didnt receive the key and angry to me say he will scan one by one card to prove to me. Lastly he realize the card was mix with others room key. He keep silent and not apologize ti me. I think tge staff should be more patient when customer feedback them anything. No matter how service sector should treat the customer king so customer will feel to come back same place again.

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Customer Reviews - Lotus Desaru Beach Resort, Desaru

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