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Lotus Pang Suan Kaew Hotel

21 Huay Kaew Rd., T.suthep, A.muang,, Huay Kaew, Chiang Mai, Thailand 50200 (Show on map)

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Area: Huay Kaew Number of Rooms: 420
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 2891 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (2891)
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Katevitu T. Business travelers Thailand, November 14, 2013
Too old hotel need renovate

Big room, In center of chiangmao, more than 1,000 rooms for group tour
3
It's disappoint me as it too old if compare with picture shown.
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Saran A. Solo travelers Thailand, November 14, 2013
Close to center/affordable but old

Center ,easy to park, valuable
8
Center to city very big hotel with shopping arcade but old style room value for money
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Stefano D. Families with older children Italy, November 14, 2013
Discrete

Can say that much..
6
Overall is ok, but the building is very old. Breakfast is customized for Asian guests, very poor choice for Westerners.
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Janice D. Solo travelers United Kingdom, November 14, 2013
The Room was great but otherwise the hotel was not

The proximity to shopping mall and Ram Hospital, the room was lovely as was the view.
6.3
Apart from the great room, it was not a good experience. The reception staff barely spoke more than basic English, in fact at one point I was translating for a poor French woman. The staff were generally inept apart from the bell boys. The breakfast was bordering on traumatic!!! Hundreds of people, mainly Asian, very noisy and uncouth. One man sat at the breakfast table next to me with his tee shirt rolled up to his chest exposing his fat belly, other people were taking breakfast in their pyjamas!!! The room was wonderful, spacious and comfortable. They provide hot water jug for tea and coffee, but when I asked for milk I was told they didn't provide it, luckily as the hotel is next to Tesco's i bought my own. I would stay at the hotel again, but would not have anything to do with the staff, they were inefficient, rude and poorly trained. Also on a night time getting back to the hotel sometimes requires you to walk from the main road, not a pleasant experience as it is mainly backstreets! ps I am used to travelling alone and travel extensively, so this is an objective review, not subjective
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Kai S. Families with older children Malaysia, November 13, 2013
Close to Shopping, Centrally Located

Location, Food, Spas
6
The Bed is uncomfortable and looks a bit gloomy to me. However they are able to to provide us three Connecting Room as we went in Family Trip. They need some renovation. The location was good as it is attached with a shopping mall behind and you can just walk through and get local delicacies there at a normal price.
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Kai S. Families with older children Malaysia, November 13, 2013
Centrally Located, Convenience, Good Food

Location, Shopping and Spa
6
Located centrally, but the room in the hotel looks shabby. They need some renovation. However we get 3 connecting rooms together. The location is good and have many great spa by just walking distance
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Ing H. Solo travelers Singapore, November 12, 2013
very old hotel

cheap near to airport and next to shopping complex
5
nothing special about this hotel need to change the furniture
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Cynthia T. Groups Singapore, November 12, 2013
near to ahopping mall, that's about it

next to shopping mall, near airport n swimming pool
5.7
It's next to a shopping mall with a big super market. Near to aireport about 20mins car ride. Should seriously considered renovating the hotel to restore it to it's former glory self. Pretty run down currently e.g TV remote controller not working, old bedsheets both holes Good service from the housekeeping stuff and room service butility those at the reception Could really do more with their smiles. Don't expect warm welcome from them. Book this hotel onlyif u want somewhere next to a mall,otherwise im sure there's other decent hotels in Chiang Mai.
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Raymond C. Solo travelers United Kingdom, November 11, 2013
Good htel well appointed

Pool, location and gym
8.7
Very nice room with a great view of the mountain. I would recommend this hotel although it is mainly used by large Chinese tour groups.
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Raymond C. Solo travelers United Kingdom, November 10, 2013
Excellent hotel well located

Pool, staff and room
8.7
New hotel for me, but very well located and excellent rooms with great mountain views. Good pool and gym. Highly recommended.
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Customer Reviews - Lotus Pang Suan Kaew Hotel, Chiang Mai

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