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Lotus Pang Suan Kaew Hotel

21 Huay Kaew Rd., T.suthep, A.muang, Huay Kaew, Chiang Mai, Thailand (Show on map)

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Hotel Area: Huay Kaew Number of Rooms: 420
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
2581 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (2581)
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Neville P. Couples New Zealand, May 27, 2012
Handy location, good rooms

Reasonable price, included breakfast
8
Poolside towels have become worn-out, overdue for replacement. Pool is huge so great for exercise. No umbrellas around pool so all deckchairs exposed to full sun, also no padding on deckchairs. Staff friendly and helpful
Sightseeing/Attractions Tip: We did arranged trips through Hotel tours desk, which gave the same price as outside operators, both of which went as arranged. Recommend the Baan Thai cooking class, and the one-day Mahout elephant training.
Michele S. Families with young children Thailand, May 20, 2012
great value

very close to the mall, easy access to public transport, helpful staff
9
Our family enjoyed their stay - especially the pool. However, as others have stated it is a bit old. The room plugs are only two prongs so if you have a three pronged plug that goes to your computer, you have to pay an extra 100 baht to get one at the front desk. Internet is way over priced. 600 baht a day! We went over to the mall, bought a plug and play pay as you go modem for our laptops and spent the equivalent of 2 days hotel internet and can use it for the month! Food was good - but basically the same western food daily - the Thai food did change daily. We were happy with our stay - it was what we payed.
James B. Solo travelers United States of America, May 16, 2012
Great Location with friendly service

The location is perfect
8
I always enjoy staying the Lotus hotel. It is an a great location and the staff are friendly and helpful. The rooms are spacious and we like that the tub and the shower are separate. The only 2 really negatives are that the rooms are starting to look a little worn out. The second one is that if you stay on the bottom 6 floors you can hear the lounge act loud and clear.
Eric B. Solo travelers Australia, May 14, 2012
Older hotel but good value for deluxe rooms

Good price, convenient for Shopping centre
6.3
rooms are older in style with wood finishings. if book online in advance can get rates inc. breakfast. breakfast was ok, nothing special. dont have to walk thru shopping centre to get to main road, although this is fine during the day. higher floors are not suitable for children as there is a fairly low wall looking to the atrium and no protective barrier. singers at night did not disturb. maybe i am just used to noise. if your expectations are not high then this is a perfectly acceptable place to stay for a few nights although it is not so close to the old city. however it is close to nimmanhemin which has a lot of good restaurants, cafes and shops.
Naeem D. Solo travelers May 14, 2012
Great location

close to shopping mall, restaurants
6
good location, few meters from one of the main shopping plaza. room was a little stuffy. staff was not that friendly. not to stay again
Lance S. Couples United States of America, May 10, 2012
Great place, convenient to everything, Rooms nice

Amenities including location, friendliness, and large rooms
9
The hotel staff was excellent. My wife had suffered an accident during the trip and the hotel provided a free shuttle to and from the hospital. They were very helpful in every way. The exercise room needs a treadmill and the stationary bikes need to be fixed.
Shopping Tip: Stay here for convenient shopping
Rubin A. Solo travelers United Arab Emirates, May 9, 2012
Beautiful Lanna Design and Decore

Smooth Checkin
8
Great hotel, Great stay Fast Checkin for a booking made 10 minutes prior to check in
Sightseeing/Attractions Tip: near Doi Suthep pick up taxi station. Go and enjoy visiting the beautiful Wat Doi Suthep
Geri H. Couples United States of America, May 8, 2012
Older but Nice Hotel - Get a Deluxe Room

The deluxe rooms are large and have plenty of places to sit.
6.7
The internet is not free. It can be quite expensive if you need to keep up with work. Minimal TV choices. The temperature in the room can only be adjusted by turning the AC off. The return transfer to the airport is not free. However, this is a comfortable hotel to stay at. It is old and but still pretty. The hotel has non-smoking rooms on non-smoking floors. The hotel is connected to a shopping mall with a number of eating and shopping venues. Breakfast in the hotel restaurant has both spicy and non-spicy choices, and is worth getting. The hotel is in the process of remodeling the regular (non-deluxe) rooms which are in another wing. This was greatly needed. Once that wing is done, they may start remodeling the deluxe rooms which also need attention.
Restaurant Tip: In the Mall are the following restaurants, in addition to shops: a Black Canyon, Sizzler, Subway,KFC Dairy Queen, Swensons, HotPot, plus many other choices. There is a grocery store (TOPS) in the basement. One can easily get a Sungtau or TukTuk out in front of the mall. Taxis are available at a side exit just outside the grocery store in the underground garage.
Geri H. Business travelers United States of America, May 8, 2012
Older hotel, nice rooms

Large rooms in the deluxe wing
5.3
I only stayed one night but was comfortable. I had a very nice view of the mountains. The internet was not free.
Shopping Tip: The hotel is connected to a shopping mall with a Starbucks, Black Canyon, Sizzler, Subway, etc. There is a grocery store in the basement, lots of ATM machines, a number of banks, at least two drugstores and numerous clothing stores. Central Department Store is also located here. There is an IT section upstairs. There is an arts & souvenir section in the mall across from the hotel.
Peerapat S. Solo travelers Afghanistan, May 7, 2012
Best chice hotel in heart of Chiangmai

Great location, nice room and best service
7.3
love this hotel when i visited chiangmai for few days. location is not far from airport and hot spot for travellers.

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Customer Reviews - Lotus Pang Suan Kaew Hotel, Chiang Mai

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