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Lotus Pang Suan Kaew Hotel

21 Huay Kaew Rd., T.suthep, A.muang,, Huay Kaew, Chiang Mai, Thailand 50200 (Show on map)

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Area: Huay Kaew Number of Rooms: 420
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
2636 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (2636)
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Simon C. Couples Australia, April 4, 2012
Old style hotel but clean and very good value.

Good value.
6
Hotel is a bit old, but next to s big shopping mall. Lot of shopping and eating in this mall.
David G. Couples Canada, April 3, 2012
Excellent location, kind staff and large rooms.

Near large shopping center, near many tourist sights and great breakfast.
8.7
Lotus Hotel is near major shopping center called Central which has various options for meals, shopping and entertainment. Has movie theatre and also a bowling alley which we used one day with some friends. Was very near the airport, being a 10-15 minute drive by taxi. We easily accessed locations like the zoo and Sunday market which was about 15-20 minutes away by regular red taxi service. Morning buffet breakfast was sufficient with both Thai and western food available. Any negative points would be lack of free internet access and slow elevators which can become extremely crowded during busy times. Overall, a great hotel for the money and would definitely stay there again.
Restaurant Tip: Eat at the Central food court on the bottom floor for great Thai meals starting at 25 baht. Clean with many options for dessert like mango rice.
Terence L. Groups United Kingdom, April 2, 2012
A hotel lacking care or maintenance.

Big rooms
5.7
The hotel was probably once a very nice place, sadly it has been left to fall into a state of badly needed maintenance. The rooms are large and have most amenities but one thing it should have nowadays is free wi-fi to compete with even small guesthouses that are alot cheaper but really offer the guest alot more value for money,1x hour wi-fi 80 baht 1x day wi-fi is 600 baht! The so called fitness room should be condemned, every piece of equipment is ancient and does not work. The sauna and steam come at a baht charge but are old and smelly, not a nice relaxing place to be. The pool looked ok but really for a hotel of this price and stature things need to be kept good. The breakfast was nice but nothing special. The staff were very kind and friendly.
Restaurant Tip: Fabulous Italian restaurant at Thapau Gate called Pizza Vino, excellent food and very reasonable prices, try the Red wine it is deliscious. Daily specials are great too.
Edward F. Solo travelers United Kingdom, April 1, 2012
Very tired weird place - look elsewhere.

Rooms ok, but the 10min walk and two lifts needed to get to superior rooms is just plain weird.....
4
Booked this hotel as it was cheap, the delux rooms looked better than the superior. Layout of hotel is too spaced out to be comfortable. Not the best location either - for couples on a budget or travellers that want cheap good accommodation this is not the place for you. Nothing about it is relaxing - look elsewhere. We stayed in m d house and it was ideal location with free wi if and quiet pool, def worth paying an extra 100b a night for. We checked out after first night as just too strange a feel and would have ruined our stay in the lovely city that is chiang mai.
Chin S. Couples Singapore, March 31, 2012
Lovely Stay

Very near to the shopping center where you can find everythings you needed in one place. eg. Food, clothing, electronic products, massage and many more.
7.7
Very near to the ChiangMai International Airport. Friendly staff and very nice big room.
Montague W. Solo travelers United Kingdom, March 30, 2012
Good location for Chiang Mai city

Easy access to main road for taxis etc.
7.3
Nice and busy, with own shopping centre next door. Rooms quite small but clean, if a little tatty and worn. Not worth it if you have to pay the standard price. Live music in main lobby was annoying on one night until late. Lots of tour groups use this hotel. We didn't use its restaurant as it is so easy to get into the city and eat there. Good air con, hot water, TV, efficient staff. Pang Suan Kaew shopping centre not as good as other in CM, like Airport Plaza etc. A bit run down.
Hotel Feature Tip: Remember to specify non-smoking room if you want to avoid that tobacco smell, which wasn't too strong in my room. Returning at night by taxi, it's a fairly dark and lonely walk from the main street to the hotel entrance at the back of the shopping centre, via an underground car park, so insist that they drop you at the hotel entrance.
Michael A. Couples Australia, March 29, 2012
Great hotel in great location

Large quiet rooms, attached to large shopping centre
8
this hotel is getting a little old looking now but i still recommend it to all my friends. it is cheap and has an ok breakfast. the pool is huge (but not like your typical resort style pool) and the staff are friendly.
Koh J. Couples Malaysia, March 26, 2012
Convenient but a bit aged

Nest to shopping mall
5.7
Convenient as it is just next to Kad Suan Keaw shopping mall. Easy access to most shops and evening vendors outside of the mall. The hotel is very old and tired and is badly in need for refurbishment. Rooms are large and have basic amenities, but tired. Local band performing at the atrium in the evenings, possibility all their lives as they only perform Elvis numbers. Breakfast is ok with sufficient variety and mostly focussing on local fares. Hope they can upgrade their services including providing free wifi in their rooms. Now, wifi charges are exorbitant.
Kevin B. Couples Australia, March 25, 2012
not good at all

breakfast buffet not to bad
4.3
i cant really say anything good,the room was old,worn,dirty,old tv,no remote,no tea or coffee making facilitys,the toilet smelt,the hall carpets were old torn stained and dirty,it was completly different from the last time we stayed there,maybe it was because we were in the main wing last time.its a big hotel thats long overdue for a makeover.
Travel tip: shopping centre is in same complex as hotel
Perapong P. Business travelers Thailand, March 24, 2012
Good service, nice hotel and resonable price.

Big room, easy to get to anywhere in Chiengmai.
7
room is big and clean, have cable tv and very easy to go to downtown. big department store in a walking distance.

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Customer Reviews - Lotus Pang Suan Kaew Hotel, Chiang Mai

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