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Lotus Pang Suan Kaew Hotel

21 Huay Kaew Rd., T.suthep, A.muang,, Huay Kaew, Chiang Mai, Thailand 50200 (Show on map)

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Area: Huay Kaew Number of Rooms: 420
Free Wi-Fi

Recent customer reviews

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Good

7.3

from 2917 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.1
Hotel Condition/Cleanliness
7.0
Room Comfort/Standard
7.4
Food/Dining
6.8
All reviews (2917)
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Jamie A. Families with young children Australia, August 13, 2015
Checkin staff terrible

Location shopping and parking
5
Was terrible stay only the room was comfortable. The breakfast was shocking to be nice. The staff were incompetent at their job. We arrived at 4pm to check in to be told our rooms would be ready in 10mins 1 hour later still not ready. The staff then didn't inform me when it was ready. The bell boy evenentioned in bad english they did poor service for me. The room was very nice and bed was comfortable.
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David B. Couples United States of America, July 31, 2015
Lovely hotel in need of upgrades

Value, location, staff
8.7
This is a nice hotel that must have been stunning back in the day. It is still lovely, but is in need of upgrades to amenities and basic services. For example, a hotel if this stature should provide a room safe, bathrobes, and more than just basic toiletries. It seems as though these have been cut back to save costs, a very bad sign in a hotel. The bed, TV, and other furnishings are also old and outdated. With a little TLC, this could be a (near) world-class hotel. ***Word of warning! This hotel now caters primarily to Chinese clientele, so be prepared for throngs of loud, rude, and inconsiderate fellow guests! Even the restaurant serves more Chinese "cuisine" than Thai or Western food. You've been warned! ***
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Patrick T. Solo travelers Singapore, July 31, 2015
Stay at Lotus hotel ChiangMai

Convenient location to where I have to attend to my business, near the airport and a shopping center next to the hotel
6
Acceptable but nothing to write home about. Front desk staff that checked me in did not even smile but go about her job as if I am bothering her. A poor showing of the Thai hospitality that I am accustomed to at other hotels in Thailand. Lots of mainland tourists talking and shouting everywhere. Breakfast menu was same for the 5 days I was there.
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Ting G. Solo travelers China, July 24, 2015
a big and luxey hotel

location location breatfest
9.7
nice food and drink
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Alexander F. Couples Thailand, June 22, 2015
disappointed

location, food, cleanliness
7.7
i was a bit disappointed, hotel is dated, needs updating
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Khantumen T. Families with young children Mongolia, June 17, 2015
ok for its price

good location, near to RAM hospital but outdated
6.7
This could not possibly be a 4 star hotel. The rooms are apart. Our toilet was blocked, the shower doesn't work,the towels are threadbare and sometimes you don't get a complete replacement set when the room is serviced. The air conditioning is either hot or freezing. The hotel wifi was slow. The hotel was full of large groups of Chinese tourists who yelled at each other constantly and slammed doors.
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Alexander G. Solo travelers Iceland, June 16, 2015
Exelent hotel

location, value, comfort
10
Excelent stay as expected as I use this hotel regularly when in Chaing Mai.
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Don P. Couples United States of America, June 6, 2015
Location is all this hotel offers

Overworked staff, overpriced, well past its prime
5
Was a great hotel 15 years ago. Within half kilometer you can find better accomodations for much less money
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Robert A. Couples Australia, May 1, 2015
Pang Suan Kaew Hotel

Location, staff and cleanliness
8.3
We have stayed at this hotel on a number of occasions and have always found it pleasant and relaxing.
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Thanawachara P. Solo travelers Thailand, April 26, 2015
Good overall

Lotcation,looks really nice and nice room
8.3
I really enjoyed would love to go back there again
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Customer Reviews - Lotus Pang Suan Kaew Hotel, Chiang Mai

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