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Evergreen Laurel Hotel

53 Persiaran Gurney,, Gurney Drive, Penangas, Malaizija 10250

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Labai gerai

7,7

iš 5206 apžvalgų

0 apžvalgos lietuvių kalba.

Kainos ir kokybės santykis
7,7
Vietovė
8,3
Personalo darbas
7,7
Viešbučio būklė / švara
7,9
Kambario patogumai / lygis
7,8
Maistas / maitinimas
7,0
Visos apžvalgos (5206)
Rūšiuoti pagal:
Eng H. Poros Malaysia, 2016 m. gegužės 23 d.
Ok la
4,3
Overall satisfactory but it's not a good value for the price.
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Peng S. Poros Malaysia, 2016 m. gegužės 22 d.
Air-Conditioning Temperature
6
It felt warm in the afternoon, not cooling at all.
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Woon T. Poros Malaysia, 2016 m. gegužės 22 d.
Bad service ever!!
3,3
I get 2 free drinks vouchers from the reception. When I redeem it n give it to the cafe staff, n make my order, I wait for more thn 30mins n I get nothing. The time thr is around 8.30am to 9.00am. All the staff there r not busy. End up I stand up n leave! N all the staff there seem like dun wan to serve u! Hey! Not I request for free! If u guy cannot serve free drink thn why gv us the vouchers? N the bed r terrible hard! Suggestion box provided at lobby... But they don't provide any form o paper.
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Siti S. Šeimos su mažais vaikais Malaysia, 2016 m. gegužės 22 d.
Strategic and value for money
5,3
Location is strategic.Walking distant to gurney drive eatery area and shopping malls. Clean and friendly staff. Will stay at this hotel again in the future
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Robin H. Šeimos su mažais vaikais Singapore, 2016 m. gegužės 19 d.
Great Stay
5,3
The Stay here is good, Customer Service is excellent and all staff wear a smile on their face. They are approachable and the hotel condition is great too. Buffet food on the lobby have room to improve thou, variety and quality wise.
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Chu A. Poros Malaysia, 2016 m. gegužės 14 d.
The packets supplied for shower cap n sewing kit a
3,7
Disappointed that after paying about $291/-- no bfast included
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Ong W. Poros Malaysia, 2016 m. gegužės 12 d.
Very well aged
6,3
This hotel is one where your grandparents would like to stay in. The same type of hotel you'd see in the movie The Grand Budapest Hotel. Classy, green carpets, huge chandeliers and if there were ever a world d shortage of wood and marble, this would be place to find some. Concierge wore a hat and a moustache. Unlike most old styled hotels though, this one has aged well. No broken anything, no weird smell, no squeaky doors* or broken remote controls. Still deserved the 5* it had gotten. Facilities are as expected, huge pool, sauna steamroom hot tub cold tub massage and even a god dammed tennis court. 10minutes walk away to G hotel and you'll see the stark difference with blinking lights and house music. Got a good rate(almost rm 70 cheaper) from agoda. *my toilet door was bent wrongly and won't close tight. Probably from the old age
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Paul Y. Poros Australia, 2016 m. gegužės 9 d.
Comfortable Stay
5,3
We enjoyed the high floor Superior room with good city views. Enjoyed the facilities like swimming pool and ease of access for my friends' and relatives' vehicles to pick us up.
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Surinder S. Poros United Kingdom, 2016 m. gegužės 9 d.
No longer 5-star
3
Was here some years ago, and had a nice stay, so decided to return -> BAD decision. First thing that we noted was the quality of food in the breakfast buffet was rather poor. Although we had intended to try their other dining options, this changed our minds. Overall, the staff were poor, with one exception (on reception - Aslim, who was outstanding). The staff do not appear to appreciate that they are in the service industry, and waiters were only capable of cleaning tables, with NO smiles (other exceptions included 2 malay girls there, who were not v useful, but at least they smiled!). Crunch came when we asked for 2 extra towels for some guests in our room who needed to shower before we went out for dinner. You would have thought we were asking for gold dust! After several irate phone calls, and speaking to duty manager (who promised we would have them immediately - then nothing for 30 mins), I went down to reception and embarrassed them, and magically 2 towels appeared within 1 minute. There should not have been any need for any of this, as I was even prepared to pay for the service. In summary, is past it's glory days. The infra-structure is there, but management need to get a grip and change things around. Hopefully, harsh reviews like these (from experienced travellers) may force the issue. Let's see
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Tan J. Poros Malaysia, 2016 m. gegužės 8 d.
Value for money
6
Value for money.
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