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Pan Pacific Singapore

7 Raffles Boulevard, Marina Square, Marina Bay, Singapūras 039595

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Pasirinkti Keliautojo Tipą

 

Fantastiška

8,7

iš 2680 apžvalgų

0 apžvalgos lietuvių kalba.

Kainos ir kokybės santykis
8,2
Vietovė
9,0
Personalo darbas
8,8
Viešbučio būklė / švara
9,1
Kambario patogumai / lygis
8,9
Maistas / maitinimas
8,2
Visos apžvalgos (2680)
Rūšiuoti pagal:
Li J. Grupės Singapore, 2016 m. sausio 17 d.
super patient and excellent customer service

service, location, flexible
10
we had our friend's hen's night last Saturday and I have to say we are so embarrassed by our constant requests. We called them up at least 10 times requesting for ice bucket, pillows, towels, plates, knvies, phone wires etc etc etc and they were always so patient and efficient. the best hotel ever!
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Shee Y. Grupės Singapore, 2016 m. sausio 17 d.
Great staycation with friends

Location , view, comfortable rooms
9,3
It was awesome , the room is huge and well equipped. Pool is nice with friendly staff bringing you bottled water. Clean and nice environment from lobby to room. Enjoyed the stay very much.
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Cuong N. Poros Vietnam, 2016 m. sausio 17 d.
Highly recommend

view, big room, new interior
10
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My D. Poros Vietnam, 2016 m. sausio 13 d.
Good

View, location, service
9,3
my stay room style : Harbor Studio 5 star best view 5 star service it is a very smart choice for vacation
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Danilo F. Verslo keliautojai Philippines, 2016 m. sausio 13 d.
Excellent

Location, accessibility and comfort
10
Outstanding in many senses.
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Cheng H. Poros Singapore, 2016 m. sausio 10 d.
Pleasant stay

Location, bubble lift, nice buffet dinner
9,3
The facade, interior and facilities met the expectations of a 5 stars hotel. We were delighted to find a mini sauna in the changing room next to the pool. The staff were courteous and kind, special mention to Steve for helping me with the door on my way out when he was just walking past. The buffet dinner at The Edge was awesome. Tell the restaurant that you are an in-house guest to get 20% off the bill. We booked for a night stay explicitly for a birthday celebration. We had to prompt the staff at the reception before she offered a complimentary birthday cake. The cake was to be delivered to the room an hour later but we waited for close to 2.5hrs before we gave a call to the reception. Apparently there were some glitches at the kitchen, but it would have been better if someone were to call to inform the guests instead of letting the guests wait indefinitely.
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Jing H. Poros Singapore, 2016 m. sausio 4 d.
Great Hotel

Clean, friendly staffs and good location
8,7
Great hotel.
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June W. Poros Singapore, 2016 m. sausio 2 d.
poor communication

location. cleanliness.
7,3
it was not up to my expectation of a 5 star hotel. poor communication. supposed to check in at 3pm.. arrived at 530pm n was told room wasnt ready until nearing 8pm den we got the room. my friend had to approached them before staff 1 gave us complimentary breakfast n late checkout at 2pm. but during check in, staff 2 said there is no such thing n said she will give me a call after checking. until 11pm, i received no calls from her. 1 card wasnt working as well. so went to recept at 11+pm to activate card n staff 3 too said no complimentary breakfast nor late checkout. aft tellin her the full story den she said she will give us. the following morning, when we went for breakfast, we were presented with the bill. n staff there said it is not in their system. after checking twice n explain the whole story AGAIN then we were given the complimentary breakfast. no one informed me about it. i had to approach them n enquire. there is no additional blankets n pillows n service were slow. asked for bedsheet n it only came an hour later. i understand it is peak season but im sure this is not the 1st time they experienced peak season. they seem shorthanded and confused. was rather disappointed in my stay. the stay wasnt cheap as it is new year eve but i find it is not worth due to the service provided. Nevertheless, the view in harbour studio room of the fireworks were awesroom n staff at the lobby (except reception) were good n smiley. housekeeping personnels were smiley too n they do a great job cleaning the room. that at least made me feel better. perhaps the view n smiles from these staff made my spend more worthwhile.
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Zi P. Šeimos su vyresniais vaikais Singapore, 2016 m. sausio 2 d.
Comfortable and luxurious

clean, comfortable, and convenient location
9
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Suan H. Šeimos su mažais vaikais Singapore, 2016 m. sausio 2 d.
Nice hotel, but service was bad during peak period

Location. Breakfast spread. Service by the pool.
7
Great room marred by the fact that check in was unnecessarily delayed. Promised to call, but didn't call. When we went at 3 p.m. for check in, we were still made to wait. Then because same room was booked 3 consecutive nights under 2 names, they automatically locked the mini bar, and concierge said we didn't pay a deposit which was NOT true. My husband expressed displeasure, and they sort of made up for it by extending free breakfast during our stay. Still, the experience overall was not pleasant. But room was very comfortable.
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