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Royal Hotel

Estrada Da Vitoria 2-4, Macau City, Makao (Rodyti žemėlapį)

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Royal Hotel Makao - Svečių kambarys Royal Hotel Makao - Sveikatingumo kambarys Royal Hotel Makao - Restoranas Royal Hotel Makao - Fojė Royal Hotel Makao - Kavos parduotuvė / kavinė Royal Hotel Makao - Restoranas Royal Hotel Makao - Restoranas Royal Hotel Makao - Priimamasis
Aplinka Macau City Kambarių skaičius: 380
Nemokamas WiFi

Naujausi klientų komentarai

Pasirinkti Keliautojo Tipą

 

Labai gerai

7,9

iš 11052 apžvalgų

Kainos ir kokybės santykis
8,0
Vietovė
7,6
Personalo darbas
8,1
Viešbučio būklė / švara
8,4
Kambario patogumai / lygis
8,3
Maistas / maitinimas
6,9
Visos apžvalgos (11052)
Rūšiuoti pagal:
Lo C. Poros Malaysia, 2015 m. gegužės 25 d.
Good to stay

service staff, comfort room
8
Quite a good hotel with such a low price, very good service standard. Worst thing is shuttle only provided to limited location and driver can tell you that place jam, i dont want go there. Shuttle only until 9++pm
Chihang C. Pavieniai keliautojai Hong Kong, 2015 m. gegužės 24 d.
good
6
good service
Shari H. Šeimos su mažais vaikais Singapore, 2015 m. gegužės 24 d.
Staff are friendly and helpful

location, staff and cleanliness
8,7
I always choose Royal hotel when I go to Macau cos of its location and staff. The staff is really friendly and helpful. They Greet you and some recognize you too. The only problem is the lift. People are using the lift to go up when they are actually going down which the 17th storey customer are unable to get down. Suggest to use scan card system so that the lower floor customer is not able to misused it and the higher floor customer is able to get down without any hassle of waiting for 5 or more lifts before we can get down.
Shari H. Šeimos su mažais vaikais Singapore, 2015 m. gegužės 24 d.
Good location and friendly staff

Location, staff and cleanliness
8,7
It was great as I usually staff there when I visit Macau.
Andrew M. Poros New Zealand, 2015 m. gegužės 24 d.
1 Night in Macau

The pool facilities were very good having been recently refurbished. The room was large and the quality of the bed and furnishings was good. The breakfast was good, wide selection of western options
7,7
It was good for the value, we were provided a free room upgrade and late checkout, 2pm. The location is removed from the main casinos however nothing a cheap taxi ride won't fix. Free shuttle form the ferry terminal was good and on time as per the schedule on the website. I would stay here next time I come to Macau.
Lee L. Grupės Malaysia, 2015 m. gegužės 23 d.
some staff very snob!

location, cleanlinesds, comfort
6
i spend 4nights in Royal hotel. actually quite happy with the stay, however during check out, the staff attitude really make me feel the hotel has over-rated! a lady check out before me, i believe she is an european, the staff offers her by "ma-am, do u need me to call a taxi for you?".. when heard of this, the first tought come into my mind was "wow! this hotel really good service". BUT, I REALLY WRONG!! cos when my turn to check out, her attitude has totally changed! she never address me, that's fine! when i request her help to call for a taxi, her reply was "you wait outside, when no taxi then only i call for u!!" WTH!! what kinda attitude is this?! from then, i really feel the hotel need to check their staff especially those who stand at front desk!
Shannon L. Pavieniai keliautojai Malaysia, 2015 m. gegužės 23 d.
near market, hard find taxi

location, room big, value for money
8
Room is big, internet WiFi free but limited speed, hard to get taxi, overall still OK. May visit in future
Chambier C. Šeimos su vyresniais vaikais Malaysia, 2015 m. gegužės 21 d.
Worth for the price

good hygiene, staff were friendly, the room was comfortable to stay
9
Initially, I booked 2 superior rooms, but when I checked in, the staff automatically help me to upgrade the room to deluxe which made me feel good about the staying experience. The staff were friendly and helpful, share many useful information about travelling around Macau, and they can speak Cantonese, English and mandarin. They provide free shuttle bus, but guest can only take the bus back to hotel from one station which located in the ferry terminal. Overall, the hotel staying experience is awesome!
Siowai N. Pavieniai keliautojai Macau, 2015 m. gegužės 18 d.
Staff problem

good scent once step in. cleanliness. roomy and comfortable.
7
overall, the stay is alright. However, at night time, the neighbour opened the door and smoke, they talked so loud and yet, there is no staff members to give them a friendly reminder of not doing this annoying behavior. My friend from outside called hotel to contact me, the staff asked him to speak Chinese. ALso at one time, my other friend called and speak English, the staff may not understand english well and transferred the call to some other department.
Ka H. Grupės Hong Kong, 2015 m. gegužės 17 d.
Just above average

Clean living environment with a just-a-okay gym room and swimming pool
8
Everything is okay in this hotel. However, the reason why I would think it is overrated is the wifi. The wifi page for login in before you use it is seriously fatal, let alone the speed of the so-called wifi. Free Wifi service is just a basis requirement for such a so-called 5-star hotel. Need not comment on the speed of the wifi, just the connection problem has already made me mad. I WONT RECOMMEND SUCH A HOTEL TO OTHERS!

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Greitai ir paprastai!

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