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Shangri-La Hotel Hangzhou

78 Beishan Road, Sihu ežero rajonas - Sihu ežero apžvalgos rajonas, Hangdžou, Kinija 310007 (Rodyti žemėlapį)

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Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys Shangri-La Hotel Hangzhou Hangdžou - Restoranas Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys Shangri-La Hotel Hangzhou Hangdžou - Susitikimų kambarys Shangri-La Hotel Hangzhou Hangdžou - Vadovų poilsio zona Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys Shangri-La Hotel Hangzhou Hangdžou - Svečių kambarys
Aplinka Sihu ežero rajonas - Sihu ežero apžvalgos rajonas Kambarių skaičius: 382
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Labai gerai

8,0

iš 167 apžvalgų

Kainos ir kokybės santykis
7,1
Vietovė
9,0
Personalo darbas
8,0
Viešbučio būklė / švara
8,1
Kambario patogumai / lygis
8,1
Maistas / maitinimas
7,4
Visos apžvalgos (167)
Rūšiuoti pagal:
Mark D. Poros United States of America, 2014 m. liepos 20 d.
the stay was acceptable but too expensive

Location; front desk; cleanliness
7,3
Stay was acceptable; nice location but there are two wings; one is close to road and other must take golf cart to get to main attraction. Hotel understaffed - bakery never was attended. sunday lunch was buffet only and expensive; no ala cart. Hotel very old and not updated. I would stay there again if the price was right, but even through AGODA it was more than I would pay again for the same room.
Juncheng Y. Poros China, 2014 m. liepos 20 d.
quiet and scenic location, great staff performance

staff, location, quietness
9,7
had an awesome stay in Shangri-La Hotel Hang Zhou. Some people say it's an old hotel, which is true, first Shangri-La in China, but it's vintage, you get very high ceiling and the design is very detailed. We got a lake view room, the scene was fantastic. The hotel is located right by the West Lake, but there's some distance to go to the room so very quiet place but with great view. Staff are very helpful, they helped us got train tickets, cabs etc. Highly recommend. Need to get clear on whether you stay in West Wing or East Wing, quite some distance, but the gold car can take you around.
Fui N. Šeimos su mažais vaikais Brunei Darussalam, 2014 m. liepos 6 d.
Just opposite to west lake

Location, location, location
5,7
Positives:1) walking distance to west lake and west lake impression show 2) friendly concierge and service staff Negatives:) 1) rooms are old, dated and needs renovation, 2) lack of night entertainment. Bar close at 12 despite it a world cup night, really disappointing. Overall, we like its location but we should have chose other hotels if we know how old and dated this hotel was!
Miang S. Šeimos su mažais vaikais Singapore, 2014 m. birželio 18 d.
Warm reception by staff but hotel is old and dated

Location
7
Hotel is a Shangri La brand but a rather old hotel. Rooms cosy but fixtures all very dated and old.
Drew C. Grupės United States of America, 2014 m. birželio 13 d.
First class in every aspect

Location Staff Amenities
9,3
Short (one night only) wish I could have stayed longer
Dr M. Verslo keliautojai United States of America, 2014 m. gegužės 30 d.
Very mixed opinion, rooms are tired and old,

some of the staff were very good, some were poor
6,3
Not a 5 star level maybe 3 1/2 or4
David M. Pavieniai keliautojai Switzerland, 2014 m. gegužės 26 d.
Disappointing compared to other Shangri-La Hotels

The Italian Restaurant in the West-Wing was really good
5,3
Apart from it's location I wouldn't really recommend this hotel. The rooms and the infrastructure a very old.
Natashia T. Verslo keliautojai Australia, 2014 m. gegužės 2 d.
A 5-star relic from the 80s

Close to Westlake.
6
This hotel needs an overhaul. If not for it's lake front location there would be little reason to stay here. The staff are as tired as the establishment. A few things: Staff lack thorough training- saw staff yawning, screaming to each other from one end of the corridor to the other to communicate, laughing in packs very loudly in hotel public areas. The toiletries are poor-- ugly pre-packaged soaps, small thin towels. Fine for a 3-star place but a bit insulting for the price. Breakfast is a l-oooong walk down a musty ugly thoroughfare. Room decor is dated and uninspiring. We spent one night at the bar playing pool and took a bar stool from the performance stage which wasn't being used by anyone. 20min later the hotel talent came and took it away eventhough we were clearly using it rather than taking one of the 8 spare ones at the bar. In general the most glaring thing about this place is there's no consistency or professionalism in the service.
Zoe L. Verslo keliautojai Malaysia, 2014 m. kovo 27 d.
Bad

n/a
5
Cecile K. Pavieniai keliautojai Hong Kong, 2014 m. vasario 19 d.
Great quiet retreat

Close to West Lake, good service and friendly staff, all-inclusive services and facilities
7,7
Good, quiet stay for a short retreat, but I had a problem checking in because the hotel staff couldn't find my booking via agoda.com. While it was soon resolved and didn't cause any problem perhaps agoda.com and the hotel can work more closely to make sure the bookings are properly recorded and communicated. The hotel was a bit far from the eateries around West Lake on foot, at least 10-15 minutes. It was okay for me but probably not so for other family and individual travellers.

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