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Fantastiška 8,3
Remiantis 1722 apžvalgomis

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Fantastiška



iš 1722 apžvalgų
  • Viešbučio būklė / švara 8,2
  • Įranga 7,8
  • Vietovė 8,7
  • Kambario patogumai / lygis 8,3
  • Personalo darbas 8,6
  • Kainos ir kokybės santykis 8,5
  • Maistas / maitinimas 7,6

Michael L. iš Australija
Šeimos su mažais vaikais
Viešėta 3 naktys 2014 m. liepa
Highly recommended
Customer Service, Food, Activity Recommendation
My stay at Thaison Palace Hotel was very good! It is highly recommended, friendly staff providing excellent service.
Apžvelgta 10 rugpjūčio 2014

Dan T. iš Vietnamas
Poros
Viešėta 2 naktys 2014 m. rugpjūtis
could not expect for more from a 3.5 star
Golden service and super staff
i was extremely impressive on this hotel service, had really good experience in Hanoi and everything is organized by this hotel in well order and very professional. We booked one super double and got free upgrade to family suite room which is really large and clean and comfortable... hotel' staff 's so friendly, and helpful gave me all recommendation on foods, drinks and they were willing to assist us like calling us taxi during our stay there. especially , i was really enjoy our trip to Ha long bay which was great and unforgettable. we are sure will be back one day coz there are many things we have missed on this trip , surely keep this hotel in memory for next holiday
Apžvelgta 08 rugpjūčio 2014

Sandra P. iš Australija
Poros
Viešėta 5 naktys 2014 m. liepa
Ideal for short stay
rooms, staff and location
Pleasant stay at this hotel for short stay in Hanoi and we found the room clean and the bed comfortable. The room was provided with a flat TV, hairdryer, desk, sofa, cattle with free tea and coffee and adequate space for clothes. The bathroom was very clean and modern but on the small side but I had no problems with this myself. Breakfast was included in the price which I thought was quite reasonable for the price I paid. Good central location with friendly staff.
Apžvelgta 07 rugpjūčio 2014

Alexandra S. iš Australija
Poros
Viešėta vieną naktį 2014 m. liepa
Thaison Palace
Extremely helpful and friendly staff, amazing value for money, delicious breakfast food
We arrived at 4am and the staff were still there and greeted us kindly regardless of the hour, they helped is with our bags and smiled and were friendly the whole time. For a cheap place to stay, the rooms are beautiful and the breakfast is delicious. For what we paid we were extremely impressed and not expecting the service to be as good as it was!
Apžvelgta 07 rugpjūčio 2014

Wouter K. iš Nyderlandai
Grupės
Viešėta 2 naktys 2014 m. liepa
okay hotel, great staff except for one
Catherine, the hostess of the hotel. Fine location in the old district. Good airconditioning.
We were picked up by the hotel's shuttle service from the airport. However, they charged us more than the price we agreed upon beforehand. When we arrived at the hotel after a tiring journey, the host who calls himself 'jack' was very pushy on selling us a trip to ha long bay, within the first minutes of arriving. We had already booked a trip, and Jack insisted that ours would only serve tiny pieces of tofu during lunch, and that sometimes people would have to stand during the bus ride. None of this was true, our trip was excellent. Jack is a very sleazy manipulative person. The rest of the staff was great, especially catharyn. They also made a mistake which caused us having only one room instead of two, the issue was not resolved properly.
Apžvelgta 07 rugpjūčio 2014

Linda B. iš Australija
Poros
Viešėta 3 naktys 2014 m. liepa
Cosy hotel in good location
Staff, location, breakfast, service and
It was such a good experience to stay at Thaison Palace Hotel. Nice, clean and quiet. Such a friendly staff all the time and we really felt at home. Very relaxing, so when we go to Hanoi, we will stay there again for sure.
Apžvelgta 06 rugpjūčio 2014

Benjamin F. iš Vokietija
Poros
Viešėta vieną naktį 2014 m. rugpjūtis
Price is OK
Price
Apžvelgta 05 rugpjūčio 2014

YenHung C. iš Taivanas
Verslo keliautojai
Viešėta vieną naktį 2014 m. liepa
Excellent service with good location.
1.Nice people 2.Near the tourist attraction 3.C/P is great.
Apžvelgta 04 rugpjūčio 2014

Deanna F. iš Naujoji Zelandija
Poros
Viešėta 6 naktys 2014 m. liepa
Amazing Staff
amazing staff, great breakfast, clean rooms
Apžvelgta 04 rugpjūčio 2014

Kathleen R. iš Jungtinės Amerikos Valstijos
Poros
Viešėta 3 naktys 2014 m. liepa
Good location
Location, Joe and Jack
The pictures on the website do. to look like the lobby or the deluxe rooms at all. We were first given a deluxe room that was so small we couldn't open both suitcases plus shades wouldn't open on the windows, very dark. We were moved to a suite big room and it was like being in a different hotel. It is a 3 star and the employees are extremely helpful.
Apžvelgta 01 rugpjūčio 2014