Very good 8.0
Based on 55 reviews

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About Lucky Hotel Hang Bong Street

Description

Each of the 35 rooms at this 3-star hotel have all the comforts and conveniences of home. Some of the features you'll enjoy are non-smoking rooms, air conditioning, a daily newspaper, a desk, and a hair dryer. The 24-hour room service, shops, executive floor, elevator, laundry service/dry cleaning, and restaurants are some of the extra comforts you'll find at this Hanoi hotel. Guests seeking exercise or leisure will be pleased to find a hot tub at the hotel. Comfort and convenience are the hallmarks of Lucky Hotel Hang Bong Street.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer
  • shuttle service
  • bicycle rental

Fitness & recreation

  • spa
  • massage(s)

Swimming & soaking

  • hot tub

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • family room
  • garden
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Breakfast Charge (when not included in room rate): 2 USD
Check-In From: 10:30AM
Check-Out Until: 12:00AM
Distance from City Center: 0.5 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 9
Number of Restaurants: 1
Number of Rooms : 35
Reception Open Until: 00:00AM
Time to Airport (Minutes): 45
Year Hotel Built: 2011
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 10.0
  • Location 8.8
  • Room Comfort/Standard 8.0
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 6.6

Ch R.
Vietnam
July 16, 2016
very comfortable stay
The hotel located at center of the city and walkable distance to several places. Staff is very courteous and the whole hotel is clean and neat. Room size is little bit small but the facilities and cleanliness is good. Breakfast is yummy and nice view from 9th floor.

Maresha G.
United States
January 11, 2016
Great value, good location, wonderful staff
value for upgrade, staff, location
Really enjoyed our stay at this hotel. We upgraded to room 801, the VIP suite for only $15 per night and it was worth it! Great balcony high above the street, jacuzzi tub too! The staff was great and always helpful. I would recommend going out to eat other than free breakfast however, as the room service food was only mediocre for the price. One small complaint/recommendation would be for the hotel to move the towel rack from above the tub to above the toilet and install a some sort of holder for the shower hose. This would make standing up for a shower much easier for Western guests who are accustomed to standing. I would absolutely stay here again.

Lee C.
Malaysia
November 25, 2015
room is small
only think the location is good
The hotel room is small & we can't get the room on the same floor even has requested early. 1 thing good is the location, a lots of shop nearby.

Lan N.
Vietnam
August 12, 2015
Good hotel
good staff, comfortable room
good

Douglas K.
Canada
July 25, 2015
good value and location
location, price, quiet

Tony S.
Vietnam
May 19, 2015
good Staff Performance
Staff Performance; Location; Value

Grazyna P.
Poland
May 09, 2015
Cosy hotel in a perfect location
location, interior, helpful staff
The hotel is located in a perfect area for shopping very close to the lake. Staff is very helpful with planning the trips, changing money and information. It is a bit noisy if you decide to have a room with the balcony as car and bike drivers in Viet Nam are very noisy and traffic is quite heavy all the time. You may have unpleasant "visitors" if you leave food as we stupidly did.

Ky N.
Germany
March 20, 2015
In the Old Town
Breakfast on Top
We want to book another night in this hotel. When we told it, they pressed us to cancel the booking und pay directly at the counter. We said, cancellation wound us cost money, they tried further to cancel an pay directly at the counter.

Kin Y.
Malaysia
December 04, 2014
Good location, but not very well-maintained.
Location.
My room was dusty and the towels look like they had better days.

Urbain S.
Canada
December 03, 2014
5 stars
good room, cheap price, nice staff
Our couple separate there. He always drinks...


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