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Recent customer comments

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Very good



based on 1146 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.2
  • Location 7.7
  • Room Comfort/Standard 7.4
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 6.9

5.2 Marc-Ryan G.
United States
June 07, 2016
"Downgrade
Was told we received an upgrade turned out to be a downgrade. Room was dirty especially the bathroom hair in the tub an bag of open chips underneath the bed. Called the reception nothing was done for us not even a room switch I was their for 2 nights. I say downgrade because i had booked a superior room with view they "upgraded" me to a view of the parking and a view of the side building.

10 tyler T.
United States
June 01, 2016
Great experience
Great room, excellent staff service from the time we pulled up to the moment we left!

5.2 Mark Q.
United States
May 19, 2016
Old and Dated
This hotel is really old and dated. It needs to be updated badly

10 sherri S.
United States
May 17, 2016
very centrally located
Great place to stay

9.6 Sanjuana A.
United States
May 12, 2016
Nice room
I enjoyed my staying at the luxor and Casino

7.6 Christian A.
United States
May 05, 2016
Family Vacations
Very good !!

2.8 Nipat C.
Thailand
May 04, 2016
Such a watse of money
Please do not use this hotel. The facilities and also staff are sucks. Nobody care about customers all they care is about money or tips. Please select another hotel. Do not use it!!

2.8 Uruj P.
United States
May 02, 2016
Old, dirty, needs maintenance
The staff were unhelpful and processed us and other guests like pieces in an assembly line. The elevators need maintenance. We stayed in a deluxe room in the pyramid and the elevators go sideways (not straight), are rickety, and make guests feel carsick. The wallpaper in the room is peeling. The bathroom is old and crusty.

6.8 Nathan N.
United Kingdom
May 02, 2016
Nice 4 star hotel
Good hotel in terms of facillities, rooms very comfy, but when we were there everything took forever. 15+ mins for valet parking, 10 mins to check in, waited 45 mins for bell boy to collect our bags and waited 20 mins for valet to collect our car...maybe it was a busy day but we weren't impressed.

8.4 Paul A.
New Zealand
April 26, 2016
fun building
food inside could be better, thats about it