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Fantastiski 8,1
balstoties uz 757 atsauksmēm

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Izvēlieties ceļotāja veidu
Fantastiski



no 757 atsauksmēm
  • Viesnīcas stāvoklis/tīrība: 8,2
  • Iespējas 7,1
  • Atrašanās vieta 8,0
  • Numuru ērtums/standarti: 8,2
  • Apakalpošana: 8,4
  • Atbilstība cenai: 8,4
  • Ēdiens/ēdināšana: 7,2
Atlasīt pēc

Wendy S. no Austrālija
Grupa
Uzturējās vienu nakti 2013. gada oktobris
Memorable, fulfilling and excellent
Hoan, Nguyen, Anna
My stay at serenity was just that. The staff are incredible, there is nothing that they won't do for you. They are so accessible, friendly, kind and accommodating. I couldn't recommend this hotel highly enough. Although the hotel itself is exemplary, it's nothing compared to the incredible staff that are there for you every step of the way. Thank you especially to Hoan, you always greeted us with a welcoming smile and 'nothing is a problem' attitude. Thank you Hoan, your the best. Kind regards, Tracey
Novērtēts 13 novembris 2013

HO P. no Malaizija
Ģimene ar maziem bērniem
Uzturējās2 naktis 2013. gada novembris
Good for Value and location
Clean, Good service and comfortable
Very happy with good staff service and they really to change the room for us when we like the room at lift level.
Novērtēts 11 novembris 2013

HO P. no Malaizija
Ģimene ar maziem bērniem
Uzturējās vienu nakti 2013. gada novembris
Good Location and best value
Clean and comfortable
very Good service by the Staff, around here a lot of shop surrounding. You can take Taxi only 30,000 dong go to night market if you want buy some low cost products. Only take 15 min by taxi cost 40,000 dong to Lake.
Novērtēts 07 novembris 2013

Peter S. no Austrālija
Individuāls ceļotājs
Uzturējās3 naktis 2013. gada oktobris
Great base to view Hanoi
Central, friendly staff, clean.
Very good loved it. Staff have good English and Chinese. Very good location
Novērtēts 13 oktobris 2013

Kosol S. no Taizeme
Grupa
Uzturējās3 naktis 2013. gada septembris
Bravo
Excellent service mind, friendly staffs, reasonable price
Hotel located nearby market, staffs are very friendly and excellent service mind. The rate of the hotel is reasonable and service mind are beyond our expectation. Thank you to Mr. Son the manager, Mr..Juan and all staffs for take care our group the best.
Novērtēts 08 oktobris 2013

Peter H. no Apvienotā Karaliste
Pāris
Uzturējās2 naktis 2013. gada maijs
Friendly and helpful staff in a great hotel
Friendly, attentive staff, great choice for breakfast, big room and terrace
Everything was perfect, from the pick-up they arranged for us at the airport to our departure. Comfortable bed, great breakfast with plenty of choice and good room service. Finally but not least the staff who went over and above their call of duty to help.
Novērtēts 05 oktobris 2013

Andrea V. no Itālija
Biznesa ceļotājs
Uzturējās3 naktis 2013. gada septembris
Comfortable and value for money
Location, comfort and price
Hotel is small but very clean and with nice and attentive staff. Price is also very good
Novērtēts 04 oktobris 2013

Alan P. no Apvienotā Karaliste
Individuāls ceļotājs
Uzturējās vienu nakti 2013. gada septembris
Very friendly staff
Location, staff friendliness and rooms
The staff went out of their way to,find my phone when I left it in a taxi. Thank you
Novērtēts 02 oktobris 2013

Aino L. no Malaizija
Pāris
Uzturējās2 naktis 2013. gada septembris
Great attentive staffs
Friendliness, Clean rooms, Near to attractions
It was very lovely, the staffs were so friendly and attentive to our needs. The receptionist even spent some time to explain major attractions in Hanoi and suggesting us how to get there. A budget hotel that is value for money and beyond customer service experience!
Novērtēts 24 septembris 2013

David E. no
Grupa
Uzturējās vienu nakti 2013. gada jūnijs
GOOD
attentive staff, nice location and affordable
The stay was all good for a budget hotel like this. Clean rooms, with toiletries, breakfast included, friendly and attentive staff. What more could you ask for.
Novērtēts 11 septembris 2013