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Eunmi K.
Grupa
South Korea,
2013. gada 16. jūnijā
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it was a really nice accomodation to take a rest
cleaned the room , the comfortable bed
6,7
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Juhyun K.
Pāris
South Korea,
2013. gada 9. jūnijā
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Unfortunately under construction
yummy breakfast, private beach
8,7
I didn't know the resort is remodelling one of two swimming pools.
And the some part of the resort seem to be under construction as well. So if choice of reason should be the quality of the swimming pool, it's better to be re-considered.
Breakfast buffet was very nicely mixed with local food. At night I tried costa burger - good, but paella wasn't very nice. (But big portion)
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Anita A.
Ģimene ar vecākiem bērniem
Philippines,
2013. gada 7. jūnijā
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The location is too isolated, far from city
Near the airport, good restaurant, quiet
7
If you're booking for 3 person and including extra beds, must include it in your booking through agoda, coz its extremely expensive upon arrival to the hotel, we had to book another room. Agoda rates are better than walk in rates. The hotel is kinda old, very far from the city, more than an hour away, you're gonna be spending much on fair. No restaurants around, no pharmacy, no nothing. Just you and the hotel. The food is good, but pricy. The beach is not much inviting, it has water in the morning, and during low tide, it's gonna be far. The pool is okay. The air condition in the room is hot at first but gets okay. Overall, I wouldn't comeback to this hotel and won't recommend to anyone I know.
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Francesca R.
Ģimene ar maziem bērniem
Philippines,
2013. gada 6. jūnijā
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My stay was great and was able to do activities
The room was comfortable and we were able to upgrade the room with the corresponding payments and they also gave us discounts.
8,7
The room was great and they have great selection of Filipino food and some international cuisine. They have 2 swimming pools but the other one is being Renovated. The room was also cold and they have a great view when we upgraded the room to deluxe.
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M R.
Pāris
Australia,
2013. gada 5. jūnijā
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This is a "get away" type of hotel.
6
Once in the hotel, you are "captive". They need a new food & beverage manager, charging western prices they need to be up to standard. Every time you take a taxi from the hotel they attempt to get over the meter payment or not use a meter. The hassle leaves a sour taste both when you leave and arrive. The hotel car is 3 x the taxi price
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Rick M.
Ģimene ar vecākiem bērniem
Canada,
2013. gada 5. jūnijā
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Enjoyable, clean , friendly
Overall cleanliness / maintenance above average. Friendly attentive staff. Plenty of areas around grounds for lounging.
9
We enjoyed our stay there. Plenty of staff to address any requests. Professional & friendly. We were pleasantly surprised to see that the web site pictures matched the actual resort upon arrival. So many resorts disappoint on this point. This is a smaller resort that offers most things that larger ones do in a compact well laid out way, without having to walk long distances; ( most of our previous vacations were with much larger venues ).
Costabella was undergoing renovations while we there on one wing, but surprisingly the noise level went mostly unnoticed. There was no excercise room , however this may be in part due to the reno work ; ( I did not ask ).
There are two restaurants , both outdoor, with Spanish/tropical decor. Food was average.Inclusive breakfast buffet though varied, could use some improvement on keeping items warmer.
Items were always luke warm except for the egg cooking station which is made on the spot. The other food item that needs attention is the brittle hard bacon. There is crisp & there is rock hard. Its a shame that this meaty bacon is way over done & usually cold. Simply switching from candle warmers ( that dries out most of all the food items ),to water warmers would certainly go a long way to improving the eating experience.
The pricing on menu food is too high; ( though in line with many other resorts ). Most guests eat out, as we did most of the time. Pricing items in line with Mall restaurants would certainly fill up the near empty restaurants, & more than likely make up for the costs by volume , & create more customer satisfaction; ( this was one of the most commented on complaints in discussion with other guests ).
A air conditioned cafe or similar would be also be a great benefit.
One other annoying thing, is that only one key card is given out, which makes it somewhat inconvenient, especially if you cannot immediately locate your room mate.
Overall these are minor criticisms, & the overall value for money is worth it.
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Paulo S.
Biznesa ceļotājs
Philippines,
2013. gada 1. jūnijā
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Sun and water
The best things in this hotel is the beach with the water very good for snorkling
5,3
The price for the hotel is high for the area but seems to be average if booked thru AGODA.
The hotel is near the airport but far from the business center.
It is far enough to be quiet and peaceful.
There are a number of mosquitos in the room.
The food is very expensive atleast for me.
The water in the beach is enclosed so its better to go swimming or snorkling outside the break water.
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Rowena H.
Pāris
United Kingdom,
2013. gada 29. maijā
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Beautiful Hotel
Food room clean helpful staff
9,3
Very good nice pool, pleasant open air restaurant
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Rosita C.
Ģimene ar vecākiem bērniem
Philippines,
2013. gada 29. maijā
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we want beach hotel and thats costabella
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Zhi N.
Pāris
Singapore,
2013. gada 27. maijā
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Comfortable stay
Nice pool, big, exclusivity
5
The wifi is very weak or non-existent in the room. The pool looks pretty small but many ppl use it so I guess it's alright. There are many mosquitoes around so it's better to bring insect repellent. The water from the sink is dirty (only happened in this hotel out of the three we stayed in total) so please drink bottled water. We went to Oslob so we needed a taxi at 3am. The hotel staff are friendly and helped us to book a hotel car which arrived on time to bring us to the South Bus Terminal. Costabella Tropical Beach Resort is far away from the Cebu City which I think is pretty inconvenient. We chose this location because we thought the beach would be nice. However, the beach at the resort is not that fantastic as it is quite dirty and small.
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