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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabajas centrs, Surabaya, Indonēzija (Skatīt karti)

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Mercure Surabaya Hotel Surabaya - Viesnīcas interjers Mercure Surabaya Hotel Surabaya - Reģistratūra Mercure Surabaya Hotel Surabaya - Restorāns Mercure Surabaya Hotel Surabaya - Peldbaseins Mercure Surabaya Hotel Surabaya - Atpūtas iespējas Mercure Surabaya Hotel Surabaya - Vestabils Mercure Surabaya Hotel Surabaya - Sanāksmju telpa Mercure Surabaya Hotel Surabaya - Vannas istaba Mercure Surabaya Hotel Surabaya - Viesnīcas interjers Mercure Surabaya Hotel Surabaya - Sanāksmju telpa Mercure Surabaya Hotel Surabaya - Viesnīcas interjers Mercure Surabaya Hotel Surabaya - Viesnīcas ārpuse
Atrašanās vieta Surabajas centrs Numuru skaits: 125
Bezmaksas Wi-Fi

Jaunākie klientu komentāri

Izvēlieties ceļotāja veidu

 

Ļoti labi

7,8

no 1117 atsauksmēm

Atbilstība cenai:
7,7
Atrašanās vieta
8,0
Apakalpošana:
7,9
Viesnīcas stāvoklis/tīrība:
8,0
Numuru ērtums/standarti:
7,9
Ēdiens/ēdināšana:
7,2
Visas atsauksmes (1117)
Sakārtot pēc:
Yuni H. Ģimene ar maziem bērniem Indonesia, 2015. gada 17. maijs
need to be improve

location, room
7,3
Pros: Value for money, early check in process,but i paid 100k for this time :( new breakfast buffet Cons : Dirty pool, i put small money abt 5-10k in dashboard on my car,then they disappear (this is bad things huh).. i checked within 2 days But with the special price. i can say this is recommended hotel. value for money.
Muhammad I. Individuāls ceļotājs Brunei Darussalam, 2015. gada 11. maijs
Recommended Hotel in Surabaya

Location, Cleanliness and Comfortable
10
This is the second time i stay here. The first time few years ago. This time i stay for few night before heading to Padang. The hotel itself located really close to and along Jalan Darmo Road and one can easily join the Car Free Day in Surabaya. Everyhtings fine for me except during the check in process which the hotel management didnt receive my booking from Agoda.Com earlier and that make me waiting at the lobby for few minutes and it made me a bit disappointed as well. This never happened to me before when using Agoda.Com. But overall i like this hotel and definitely will stay here again if i have a chance to go to Surabaya again in the near future. Oh yah..this hotel have their own Blubird Taxi standby at the back of the hotel, so easy to get a taxi then.
Willy L. Ģimene ar vecākiem bērniem Netherlands, 2015. gada 11. maijs
Our stay in Mercure Surabaya was great!

All in Mercure Hotel was great!
10
Great!
Marlin S. Grupa Indonesia, 2015. gada 10. maijs
Comfortable Ladies Room

staff courtesy and speed, location, cleanliness
9,3
We ask for ladies room and got a nice comfortable room with pink pillow and boltster and purple deciration. What a nice surprise
Eric S. Grupa Indonesia, 2015. gada 27. aprīlis
recommended hotel in surabaya

staff performance, value for money, located in centre surabaya
9,3
Awesome stay.. best value for money
Hudiaratama H. Pāris Indonesia, 2015. gada 19. aprīlis
thanks thanks thanks

thanks thanks thanks
10
thanks thanks thanks
Suryadi A. Biznesa ceļotājs Indonesia, 2015. gada 15. aprīlis
Good For Business Trip

Services, Room and Facilities good
8
Quite Impressive
Anna Y. Pāris Indonesia, 2015. gada 22. marts
everything was great except for the front desk

location, food, room
7,7
Everything was great excepr for the front desk lady who was on duty on that 21st april about 12-2 pm... could only say "yes,okay,yes,sorry,okay i will call u back in a few moment, then.... no call at all... until 5x then we lost our patience...
Anna Y. Ģimene ar vecākiem bērniem Indonesia, 2015. gada 22. marts
everything is great except for the front desk staf

location, comfort, wifi
7,3
We booked many rooms (2 room. From agoda and 3 others from packages) because it was my sister wedding day. the first day, everything done quite well. The 2nd day,after the holy matrimoni,we need to retouch our make up but 2 rooms that we booked from agoda were not ready. front desk kept telling us to wait from 12 to 2.30pm. I have to call many times to front desk, explain the situation many times bcoz they seems didnt understand or didnt care that the delay could ruin our busy schedules because that was a wedding day... quite big wedding ceremony, thats why we chose mercure. Because the rooms for make up couldnt ready for 2 hours,then we had no choice except to open the honeymoon suite room for preparation. the result, the room that was prepared for honeymoon became so dirty... lots of people came and go, they use the bathrooms, the bed, etc.... front desk staffs (a woman) said that we had to wait because we booked online... A stupid reason,no apologize from them... i have travelling almost around the world,always book my hotels via agoda,never have problems like this.... in my own country... What a pity...
Anton P. Individuāls ceļotājs Indonesia, 2015. gada 21. marts
Standard hotel

Average hotel
6,3
Average stay

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