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Shangri-La Hotel

Jl. Mayjend Sungkono 120, Maijensungkono, Surabaya, Indonēzija 60256 (Skatīt karti)

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Shangri-La Hotel Surabaya - Iekārtas Shangri-La Hotel Surabaya - Luksusa atpūtas telpa Shangri-La Hotel Surabaya - Restorāns Shangri-La Hotel Surabaya - Spa
Atrašanās vieta Maijensungkono Numuru skaits: 368
Bezmaksas Wi-Fi

Jaunākie klientu komentāri

Izvēlieties ceļotāja veidu

 

Fantastiski

8,3

no 270 atsauksmēm

Atbilstība cenai:
7,8
Atrašanās vieta
8,3
Apakalpošana:
8,4
Viesnīcas stāvoklis/tīrība:
8,5
Numuru ērtums/standarti:
8,6
Ēdiens/ēdināšana:
8,3
Visas atsauksmes (270)
Sakārtot pēc:
Alistair D. Pāris Singapore, 2015. gada 5. aprīlis
Great service

Service, location, F&B
7,7
Very good however the rooms could do with a refurbishment. The service and the food were both excellent and the bar is also very good. The rooms however let the hotel down and need some modernisation.
Winda F. Biznesa ceļotājs Indonesia, 2015. gada 20. marts
Amazing trip

Clean, service and food
10
Very nice and very nice hotel and the service, food and hotel are excellent
Winda F. Biznesa ceļotājs Indonesia, 2015. gada 20. marts
amzing trip

clean, service and food
10
very nice and very good hotel we like to stay in here
Suan T. Biznesa ceļotājs Malaysia, 2015. gada 10. marts
Good hotel but a bit old

Foods, staffs, big room
7,3
Good hotel but a bit old.
Jean-Baptiste C. Biznesa ceļotājs France, 2015. gada 5. marts
Nice service

Service, Location,
9,3
William S. Ģimene ar vecākiem bērniem Indonesia, 2015. gada 15. februāris
Lives up to its name

character, service, cleanliness
10
Comfortable hotel with amazing tropical style swimming pool. suitable for business or leisure. Will definitely come back again.
Hamka H. Ģimene ar maziem bērniem Indonesia, 2015. gada 4. janvāris
Good

Good hotel lux and exelend
8,7
Ronny H. Ģimene ar maziem bērniem Indonesia, 2014. gada 29. decembris
comfy hotel, great room, good aminities

large room, nice jacuzzi and sauna
10
little dissapoint about valet parking, as hotel guest, we must pay IDR 40.000 for valet service
Theresia S. Individuāls ceļotājs Australia, 2014. gada 23. decembris
Luxurious stay

Luxurious, comfy bed, over indulgence buffee breakfast
6,3
This Hotel however is a bit far from the city centre and the only mall close by was Ciputra World. There's free shuttle service from the hotel connecting to Ciputra World and Surabaya Town Centre. However, when I asked about the timetable, the concierge told me to call them as the timetable only works based on demand. I called the concierge requesting to be picked up from the closest mall and answered that I had to wait 1.5 hours for the next available shuttle. I walked to the hotel in which was only 15 minutes. Not sure about the consistency in the service.
Theresia S. Individuāls ceļotājs Australia, 2014. gada 22. decembris
Slightly worn out place

Luxury, comfort but needs a revamp
6,3
I had quiet enjoyable stay as I would expect from a 5* hotel. However, when I went to the room I noticed there were 2 loos in the restroom in which I don't think they're necessary. The spa & wellness centre pretty good only a bit far from the lift and I had to cross the meeting rooms while dressed in a casual sporty clothing making me feeling a bit awkward. When I asked the concierge about the free shuttle bus service to the closest shopping mall he explained the timetable does not necessarily work depending in request and asked me to call if I need to be picked up however I called in at 3pm and the concierge said that the bus is not available till 4.30pm - which to my opinion the service is inconsistent. Overall had a good time sleeping in the room even though I could hear the neighbour giggling at night. Had the breakfast a bit later noticed that they throw all the food that haven't been eaten etc, acknowledging there are many poor people around the town think best if the food given to the unfortunate...

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