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M Hotel

81 Anson Road, Chinatown, Singapore

Recent customer reviews

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Very good

7.9

based on 4774 reviews

4089 reviews in English

Value for Money
7.8
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (4774)
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Kevin B. Business travelers United Kingdom, December 8, 2014
Nice CBD hotel

Location, cleanliness, good size room
9
Clean and comfortable.
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Tay J. Business travelers Singapore, December 8, 2014
M Hotel Review

location, parking, food variety
6.3
Despite that the hotel is fairly old, the rooms are well kept and give a cosy feeling. Many varieties of food can be found in the hotel and its vicinity, therefore its highly recommended. However, there is room for improvement to the cleanliness of the rooms. Also, there is only 2 hotel staff serving the guests and you may get annoyed due to the long queue to check in and out. Attitude of the hotel front desk staff should be improved.
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Glenda L. Couples Singapore, December 8, 2014
Birthday celebration

Decent room space
7.3
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Lau K. Couples Singapore, December 7, 2014
excellent

comfortable, friendly staff, big space
10
Excellent
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Heulwen R. Solo travelers United Kingdom, December 7, 2014
Excellent

comfortable bed, clean, fabulous pool
9.3
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Winai S. Business travelers Thailand, December 7, 2014
Business Hotel

Location Room Comfort Staff Performance
5.3
Peaceful Environemnt
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Wai S. Couples Brunei Darussalam, December 7, 2014
Good hotel but poor service staff

the food was good
5
The concierge did not help us with our luggages when we arrive. He frowned at me when I was asking about car park for my Singaporean visitors. The lady at front desk did not say thank you when I check-in and check-out. The other guy at front desk was talking to another customer at a very high and rude pitch, "NO MORE ROOM" was all he said, nothing else. The lady at the lobby coffee house rejected our request to sit at a table for 4 as it was only the 2 of us. I end up arguing with her because it was after 2.30pm then, and the café was almost empty. When we check-out, the concierge did not call a cab for us and pointed us to the public taxi stand outside the hotel. We have to carry our heavy luggages down a short flight of stairs from the hotel down to the pavement. The management of M Hotel really needs to look into staff training and grooming. They don't deserve a star!
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Andy C. Couples Singapore, December 6, 2014
Normal Hotel

Location, Cleanliness and Food
6
SO so
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Ziru N. Business travelers China, December 6, 2014
Always a good place to go back to

Location, service, room
10
It was great. Always go back to this hotel for business.
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Ziru N. Business travelers China, December 6, 2014
Good Stay

Price, Location, Room
10
Service was great. Always reliable. Free upgrade of room and the location is very convenient.
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