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Very good 7.9
Based on 4853 reviews

Recent customer comments

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Very good

based on 4853 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.3

8 Shirin F.
January 09, 2015
Suite staycation with family
nice suite, good service
we booked 2 suites for Christmas. We had to wait 2 hours before we could check in. However, staff was nice and allowed us to wait in the lounge. Room is nice with jacuzzi in the toilet. But as it is the Christmas season, the operator told us that if we request the 2nd time for any stuff, we will be charged! Breakfast area at the cafe was super packed! Reception staff allowed us to go in without assigning any table. We had to find a table ourselves like in hawker centre! Other working staff in the cafe did apologies for the crowd though

January 08, 2015
Nice place
big room, location, quiet

9 Tan R.
January 08, 2015
I will be back....
location / the comfy room / helpful staff
location / the comfy room / helpful staff, but note that there is no late check-out

6.7 Adrian L.
January 08, 2015
Nice hotel but lousy breakfast
Room, fast check-in & great Tv channels
My stay at M hotel was good only was letdown by the very below par breakfast. The food variety was really lousy & they take a very long time to refill the food. Quality of the food was also mediocre.

January 07, 2015
Cleaniness, Location & Room comfortability
Overall ok, but the staff at the lobby cafe was very unfriendly. Long check-in queue and we been waited for extra 1 1/2 hour to go the ready room instead of 2pm as promised.

8 Cai S.
January 06, 2015
Comfortable stay at M Hotel
Polite service staff, comfortable bed, good location
It was good.

8 kong L.
January 06, 2015
overall all are satisfied
room are clean, good location & value
The hotel location ate very convenient, services are good. Only breakfast just normal only.

8.7 Shaleni R.
January 06, 2015
Deco, Space, Locality
Perfect to unwind. Large room with a great ambience. The beds were so comfortable

8 khairul A.
January 05, 2015
good choice
the clealiness, the location and the comfort
the location the food the clealiness , the comfort and a very nice looking hotel interiorly took the club room a very good experience indeed,will come back again

6.3 robert S.
United States
January 05, 2015
a bit disappointed
good location mrt,bus,taxis available
Breakfast area way too small and understaffed for a fully occupied hotel situation. We were 8people 4rooms. Even though I paid extra for a premium room it was identical to the other 3 delux rooms. I feel like I was ripped off. The rooms were clean and good sized. Only the bathroom was not up to expections as the shower stall was much too small for a Westerner. The staff was helpful and friendly. They had a hot water "breakdown" but got it fixed pretty quick. I dont think I would stay there again.