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Very good 7.9
Based on 4897 reviews

Verified traveler reviews

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Very good

based on 4897 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.3

Bernd M.
October 04, 2014
Bad Receiption
Breakfast, Location
Generally ok hotel, exept for the receiption during check-in. Arriving on a Friday evening we were told that our room was under water and we need to wait for an hour or so until we can check in. Apparently a pipe broke. Upon asking whether they wouldn't have another room avaible we were told NO. We have to wait like others also do. After strong complaint and 15 minutes we finally received a standart room. These things can happen but then I am used to get offered another room or in a lot of cases even an upgrade. In this case the manager didi not even turn up an was hiding in a back room. Apart from this experience the stay was decent and personnel was friendly and helpful

Ee N.
October 03, 2014
clean hotel
clean, big and near mrt
it was good, i enjoy the rooms and it is near the mrt.

October 03, 2014
Business hotel w/ a spacious room near Lau Pa Sat
Location. Access to subway. Spacious room.
Booked this hotel for an overnight stay for a business meeting. The hotel was strategically located for my meeting. It was along Anson's road, walking distance to convenience stores, eating places and malls. The staff was very friendly and helpful. Checking in and out was a breeze. And the room was very spacious with a comfortable bed. Wifi was strong in the room as well. I will definitely recommend this to others.

October 02, 2014
Its a on business district.
friendly staff , jacuzzi and big room
It was just ok. Hotel was in business district.

October 02, 2014
Nice hotel with friendly staff
Location, Spacious rooms, Friendly staff
We had a staycation here and we loved every moment in our room. We stayed on the club floor and the rooms were spacious and clean. Our stay was comfortable and we had a good time. Will definitely return to this hotel.

Kok O.
October 02, 2014
price, location and convenient

Kirk H.
October 01, 2014
M Hotel One night
Clean room, good facilities, good service
Overall good stay and service except for a few issues. Arrived at about 3pm and asked for non-smoking room. They didn't have one available even though the checkin timing was 2pm. There was a whole bunch of late checkouts at 3pm. I had to wait for housekeeping to prepare the room until about 4pm. The hotel was very kind to provide complimentary drinks at the cafe. While waiting for my room, I had a lunch packet which I intended to eat in the hotel room. It was 3pm and I haven't had my lunch. Can you imagine a hungry person who could not get checked in? So to stop my hunger, I ate my lunch packet at the cafe and the staff at the cafe told me that no outside food was allowed. Naturally that didn't result in a very pleasant exchange between me and the staff. Anyway for reasons unknown to me, I was upgraded to a Club room. That made my mood better for the rest of the day. Room 2427 was great except for one point. There was a set of 3 pin power sockets blocked by a drawer with a transparent plastic front, under the dressing table. The drawer was supposed to be able to open up and allow access to the power sockets but it was jammed and could not move. So the only accessible power sockets were on the work table.

Marc W.
September 30, 2014
Great location!
Location, price and comfort
Front office service was efficient and quick. Room was spacious and clean.

Elyn T.
September 29, 2014
Weekend getaway
Proximity to CBD, Cosy and comfortable room, High floors

Low L.
September 29, 2014
Good location n comfort
Good location, dining and comfort
Nice pool but due to its outdoor, extremely windy and cold. Nice hotel n comfy room.