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Very good 7.9
Based on 4857 reviews

Agoda Verified Reviews

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Very good

based on 4857 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.3

Graham E.
January 04, 2016
It was ok.
Fairly clean.
It was ok, except checkin was very slow, the room was not set up, the bathroom leaked. Some staff awesome, but some did not seem to pass on requests. I think it was ok. It states it is in Chinatown, but is not really. I felt it was ok, but not really worth the money spent.

Chloe L.
January 04, 2016
Room was okay. Staff attitude was bad.
Spacious and clean room, central location
Our initial experience was really bad when we checked in at 2:30pm but the check-in counter staff, told us the room was not ready and asked us to go somewhere else and come back later at 3:45pm. She kept a straight cold face, not a single smile from the moment she served us till she informed us that the room was not ready, not friendly or apologetic at all! Untill I sort of showing some displeasure on my face then she said she would let me check out later at 2pm. Worst impression ever for such an established hotel. Breakfast was simple with not so much variety especially for high season, but it was acceptable because I'm not so fussy with the spread. Waiter staff was pretty rude to just clear my plate when I was still eating, without asking me whether I'm done with it. The only salvage of my stay was the spacious room and the comfortable bed. Room was clean but dusty on some parts. Other than that I will reconsider staying here again because it's uncalled for getting that kind of unwelcome treatment when I paid a 4 star hotel rate.

January 03, 2016
good rooms, close to a mrt
close to the mrt, good room, good buffet
close to the mrt, good room, good buffet

What L.
January 03, 2016
Great place to stay for a holiday
Receptionists,chamber maids and the porter were very helpful.
It's great!

Ivandy K.
January 03, 2016
Toilet, swimming pool, lift
The staff moved our bags without our permission and they gave our previous room to other customers without moving our safety box

Andy L.
January 02, 2016
Good getaway
Location, ambience, food

Jeremy P.
January 02, 2016
Nice Room
Good Location
The staff was slow, we did a late check in and our room is not ready. We upgraded to get our room and wanted to get to our room only 2 lift is in service which is pretty bad as it's a big hotel. Club house food acceptable.

Amy G.
January 02, 2016
Good staff / Good clean big room
Good staff / Good clean big room / convenient to eateries
Very good

Sau W.
Hong Kong
January 01, 2016
very good
very convenience

Jimmy H.
January 01, 2016
Great hotel for traveller
comfort, clean
M hotel is doing well.