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Recent customer comments

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Very good



based on 4897 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.3

AN C.
South Korea
December 10, 2015
Comfrtable stay
Kind staff, cleaness, facilities
Due to late check in, not much things to enjoy like gym, swimming pool and others. But the stay was comfortable, breakfast was good enough, staffs are quite attentive.

Muhamad H.
Singapore
December 09, 2015
Nice and courteous staff
Staff, swimming pool, mcdonald nearby
It was a great experience for me.. The staff by the name of Nadiah was very polite and courteous. She saw me carrying my little baby while queing up for check in, she approach us and actually did and extra mile of checking it in for us so that we dont have to wait for very long time. She also absorb our deposit as we told her that we do not have cash or credit card.. Overall great staff!!

Nga D.
Vietnam
December 09, 2015
quite enjoy
Delicious lunch buffet, near MRT, good staff
I quite enjoyed the days staying in M hotel. Only one thing that I complained is how the staff cleaned and made up the room everyday. It was terrible when the room was unchanged and still in dusty condition after cleaning time.

Lee L.
Malaysia
December 09, 2015
Comfort bed
Nice hotel, confort bed, clean

MAR J.
Singapore
December 09, 2015
Short staycation
I really like how spacious the room is, the bed was comfortable and the hotel was easily located.
It was a pleasant staycation. When we checked-in, the staff who was assisting us didn't look too happy but the check-in process was quick. The room given was nice.

KING G.
Malaysia
December 09, 2015
A very good hotel
Cleanliness, friendly staff, location.
Wonderful.

MINGCHIN T.
Taiwan
December 07, 2015
Not bad choice
Front desk is quite helpful

Angel Y.
Singapore
December 07, 2015
Air con not working well
Rooms are big, view is good, bathtubs in bathroom
Was not pleasant. I booked for a night for my boyfriend's birthday. Got a room with a faulty aircon. Air coming out was not cold. Called front desk to request for a change of room, instead, they sent their engineer up. He came and told us that the aircon is faulty (stating the obvious), as this was the "bad rooms" as he said, and that we are not allowed to change rooms as we were only staying for one night. Did not have a comfortable sleep as the room got stuffy and we perspired in our sleep. The temperature in the hallways were colder than the room's. When I checked out, I told the lady at the front desk about the problem and all she said was that she will return the feedback to the engineer. No apologies. Overall, not an experience I would like to experience again. I would have better impressions if they had offer a change of rooms. It makes me feel that they did not value us choosing their hotel as we only booked for one night and we are fairly young and did not deserve the proper respect and service other older guests may receive if similar were to happen to them.

Kee C.
Singapore
December 07, 2015
Good stay at M Hotel
Convenience, just a 4mins walk to Mrt, helpful staffs and room cleaniness
Fantantic stay at M Hotel, will go back again

LIM B.
Singapore
December 07, 2015
M hotel review
Room is big, toilet is bright.,
Room is big. Toilet is clean n bright. The only things that I'm disappointed was there room service. The light at study table was not working, I called them up n it took almost half an hour later than they came up to change. Another time ,I ask for ice. I waited for more than an hour still not come up n I had to called up the 2nd times to request .