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M Hotel

81 Anson Road, Chinatown, Singapore

Recent customer reviews

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Very good

7.9

based on
4665 reviews

3995 reviews in English

Value for Money
7.8
Location
8.0
Staff Performance
7.9
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.2
Food/Dining
7.3
All reviews (4665)
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Ariel L. Couples Singapore, March 21, 2015
Staff Performance below expectations

Location
5.7
Everything was good except for the customer service. Frontline service person were not professional, somehow rude. Room service was even worst. It took them 2 hours to deliver a bucket of ice despite multiple calls.
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Mason P. Couples Singapore, March 21, 2015
Disappointed trip

Housekeeping service.
4
I am very disappointed with my stay this time. 1) Faulty bathtub. The water leak out of the bathroom and even have a puddle of water. Entrance of the room all the way out of the corridor is wet due to the leakage. At first I thought it was overflow. So I did not request for technician to come up and take a look. But when I get in to the bathtub slowly to ensure the water won't overflow out but the same thing happened again. And because of that I have to change room in the middle of the night. Have pack and unpack of my belongings. 2) Wrong info about the breakfast was given by the room service guy and because of that, my breakfast need to redo, causing lots of time wasted. By the time Everytime is done, the time was already 1130. Have no choice but to push my schedule backward and request for late checkout. And the good thing is that the duty manager allow us to check out late for free. But because of the bathtub incident , my gf and my sleep was deprived and our next schedule was affected. This is my third time staying at M Hotel and it was my first time to encounter such things. I hope my next stay will never have to encounter such things again.
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Meng K. Couples Singapore, March 21, 2015
awesome

cleanliness, convenience, security
10
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Mohamad R. Business travelers Malaysia, March 21, 2015
Good

Good
8.7
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Vivian S. Families with young children Malaysia, March 21, 2015
Comfort and big room

Comfort and big room
8
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Peh K. Business travelers Malaysia, March 20, 2015
business trip

nice and near many company on there
6
Nice and comfortable
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Sana R. Business travelers Singapore, March 20, 2015
Satisfactory for a business visit

location in the CBD
10
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Darren S. Couples Singapore, March 16, 2015
Comfortable Bed, good Location,

Comfortable Bed, good Location,
10
Comfortable Bed, good Location,
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Yin F. Families with older children Hong Kong, March 16, 2015
Value for money, good location

location, price and cleanliness
8.3
nice
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Jack K. Couples Singapore, March 15, 2015
Reasonable

Comfort, location and clean
7
I would recommend to friends
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