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Recent customer comments

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Very good

based on 4898 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.3

Callo M.
July 14, 2015

Gaston N.
July 14, 2015
Good. A front desk staff was unpleasant and unapologetic during checkin at 5pm when I was told that the room WASN'T AVAILABLE as they were still doing cleaning, and that I had to wait an hour. But that's just her unprofessionalism. Chubby Chinese woman.

Joyce T.
July 13, 2015
Good overall hotel
Location. Large rooms. Good service.
Comfortable stay with all the usual amenities. Staff were polite and responsive.

Jasmine T.
July 13, 2015
One of the best hotel for staycation in Singapore
Comfortable, Spacious and Convenient
Simply love the stay. We get to enjoy complimentary car park coupons and free wifi connection during the stay. Travelling around was really convenient. Even when we were hungry in the middle of the night and fear of spending a bomb with the room service. We opt for Mac nearby, walkable distance, around 5 mins. Overall very satisfied with their service and the stay was awesome:)

Anand S.
July 12, 2015

Belinda O.
July 12, 2015
Good service
Service, room, cleanliness
My staycation was awesome, dun even wanna leave the room! They even upgraded me to a club room! Could spend hours just resting on the bed. The location of the hotel is alright. But just that you have to know how to get there. And explore places which sells food if you get hungry anytime! It's just a 15mins walk to Chinatown!

huat C.
Brunei Darussalam
July 11, 2015
Smoking room when specifically did not want
We asked for a nonsmoking room yet they put us on a smoking floor 24th and said this was an upgrade on the exec floor wid no privileges. ..couldn't understand how. After one night we complained abt d smell then they changed rooms. This was not good by the receotionist/ check in staff.

Maria I.
July 10, 2015
Comfortable stay
accessible, clean and reasonable rate

Andrew G.
United Kingdom
July 09, 2015
Renovation sorely needed.
Not that much
Our check-in experience was terrible and the service was certainly not with a smile. The rooms were old grey and miserable and the views were non-existent. I will most certainly bypass ever staying here again. 1.5 out of 5.

khengloon O.
July 09, 2015
Clean comfortable stay
Clean, spacious, fast check out
My Stay in M hotel was pleasant. Check in was fast when I reached at 4pm. Room was spacious. The room was very clean and I got upgraded to a club room without additional cost. Overall quite a pleasant stay.