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Very good 7.9
Based on 4847 reviews

Recent customer comments

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Very good



based on 4847 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.3

7.7 JK D.
Philippines
April 05, 2015
One night stand...
Staff were very accommodating to our requests especially the folks at the concierge (Paul and Wan). The room is just right for an overnight stay. Accessible to chinatown and CBD
It was okay though they did not allow us to have an extended check out time since we checked in really late (around 7pm). Maybe because it was a holiday weekend and lots of guests checking in. Unfortunately we were not able to try their food due to time constraints as it looks promising. Maybe next time.

8.3 Gary A.
Philippines
April 05, 2015
Very Good Location ....
Location, Price and Staff
Well it was a good stay ... and we have a comfortable room and the gym and pool adds to our programed activity.

5.7 Ong T.
Malaysia
April 05, 2015
Feel so dissapointed
Late checkout, clean bathroom
1. Need super long Q for check in which is really tired. (VERY LONG Q) 2. I have to agree that the location is quite good. 3. I paid full payment but still need to pay deposit, although is deposit but its not convinient for whoever didn't apply credit card. only cash and credit card. 4. Their service is bad. They didn't mention about where and what time is the breakfast. The next day morning we went down the cafe already closing soon. ALTHOUGH they said closing soon BUT they started to clean up included spoon etc etc. I required for spoon, water and etc but their stuff black face. so i did something wrong huh?! their food taste really bad especially porridge. Seriously im so dissapointed. but the only best thing is late check out at 2pm. 5.Will not consider again next time.

8.3 Liy E.
Malaysia
April 03, 2015
Comfortable room
Comfy bed, good location, simple room
Ok stay.

5 Wai K.
Brunei Darussalam
April 03, 2015
Good hotel but poor service staff
the food was good
The concierge did not help us with our luggages when we arrive. He frowned at me when I was asking about car park for my Singaporean visitors. The lady at front desk did not say thank you when I check-in and check-out. The other guy at front desk was talking to another customer at a very high and rude pitch, "NO MORE ROOM" was all he said, nothing else. The lady at the lobby coffee house rejected our request to sit at a table for 4 as it was only the 2 of us. I end up arguing with her because it was after 2.30pm then, and the café was almost empty. When we check-out, the concierge did not call a cab for us and pointed us to the public taxi stand outside the hotel. We have to carry our heavy luggages down a short flight of stairs from the hotel down to the pavement. The management of M Hotel really needs to look into staff training and grooming. They don't deserve a star!

5.3 Wong Z.
Malaysia
April 02, 2015
So Far So Good
Nothing
Not so good As club room same with deluxe room Nothing special

6 PEH K.
Malaysia
April 01, 2015
business trip
nice and near many company on there
Nice and comfortable

7 Amy G.
Singapore
April 01, 2015
Good Location
Location and Comfort

8.3 Amy G.
Singapore
April 01, 2015
Good Location
Location, Comfort and Amenities

8.7 Amy G.
Singapore
April 01, 2015
Good Location
Location, Comfort and Amenities