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Verified traveler reviews

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Very good



based on 4941 reviews
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.3
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Wen S. from Singapore
Couples
Stayed one night in May 2015
A 4 star plus hotel
Good breakfast, near public transport, comfortable
Reviewed May 05, 2015

Teng L. from Singapore
Couples
Stayed one night in May 2015
Bad experience
Location, free wifi, free parking
This is my first stay in the hotel, but i was totally disappointed with the staff performance & condition of the room. I can understand that the day of my check in was a public holiday & the staff were busy, resulting in a long waiting time for rooms & I was very happy that the hotel actually gave us a free upgrade. But I was disappointed that the staff didn't notify us that we were given a room with 2 single beds instead of a double bed that we requested for in our booking. We only knew about the single beds when we arrive at our room, thus we made a call to request for a room change. After 45mins, we got a room with a double bed. We had to get a bulb in the new room replaced as it wasn't working. But all was fine after. When we thought this was the last of it all, the same evening as I was taking my showers, the bathroom flooded. We have to call the service staff to bring in extra towels to dry the bathroom ourselves as there wasn't an housekeeping staff available to do that for us at that hour. Overall, I felt that my experience at M Hotel was unpleasant & I would not consider going back again.
Reviewed May 05, 2015

Thierry L. from France
Business travelers
Stayed 2 nights in April 2015
need renovation
location
Reviewed May 05, 2015

Nicholas J. from United Kingdom
Business travelers
Stayed one night in May 2015
Fringes of China Town
Large rooms, handy location, competitive price
I was very impressed compared to anything else nearby in the price range. Large rooms, new furnishings, comfortable bed and in a quiet location but handy for China Town and Clarke Quay area - all quite walk-able.
Reviewed May 05, 2015

LIN H. from Taiwan
Couples
Stayed 2 nights in May 2015
Standard 4 star hotel, good for business visitors
cleanliness, big room size, good facilities in room
In general it is a good hotel to stay. Takes about 7 minutes walk to MRT station. Rooms are big and clean, with good facilities. The negative point of this stay is the check-in and check-out queue, both took very long time. And the staffs were not friendly enough.
Reviewed May 05, 2015

Jia K. from Malaysia
Couples
Stayed one night in May 2015
Good. Clean.
Clean. Great location
Nice
Reviewed May 04, 2015

Qingwen H. from Singapore
Families with young children
Stayed one night in May 2015
Family Birthday Staycations made PERFECT!!!
The Room, The Food, The Location
When we got the room we were pleaseantly surprised as it was a suite comes with jacuzzi. Wonderful room and very spacious stuffed with all amenities. With welcome fruits and chocolates too. Lounge area is very comfortable and relaxing. Hotel was very clean. Staff were great too. Made us feel welcome. We will definitely be staying again. What a room and what a wonderful Birthday Staycation! Thank you!!
Reviewed May 04, 2015

Pragash A. from Singapore
Couples
Stayed one night in May 2015
Comfort Stay.
Cleanliness, comfort and relaxing
Comfortable
Reviewed May 04, 2015

David G. from Canada
Business travelers
Stayed 2 nights in April 2015
An excellent option for the business traveller
Location, breakfast and efficient front desk
Reviewed May 04, 2015

Qingwen H. from Singapore
Families with young children
Stayed one night in May 2015
A must stay hotel
Central clean value
My stay was superb.
Reviewed May 03, 2015