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M Hotel

81 Anson Road, Chinatown, Singapore

Recent customer reviews

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Very good


based on 4813 reviews

4125 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (4813)
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Mastura A. Couples Singapore, December 31, 2014

privacy, comfort,food
Our first stay here and so impressed!my husband loved the room and the breakfast privacy at the club lounge.
Man C. Families with young children United States of America, December 30, 2014
Good room with a good rate

Good rate, location, clean room
overall if you looking to stay the night, it does its job. Rooms clean and location 3 quick blocks from mrt. Pool is small but outdoors. Wished they had a removable shower head to shower kids easier. But worth staying again if rate is good.
Chan B. Couples Singapore, December 30, 2014
one of the best hotel ever

spacious room, good facilities, friendly staffs
Robert B. Families with young children Canada, December 30, 2014
Be very patient

Friendliness of cleaning staff
Got there early in the morning. We understood we would have to wait till 2:00 to get our rooms but when 6:00 turned around and we still did not have them, it had become unacceptable. When asked for some type of compensation, i was told i could have a drink. So 4 hours of my and my family's time is worth $8. That was insulting. When i pressed, i was told the manager would call to offer us something. He never called over the course of 4 days. Really dissatisfied with the registration staff. Totally unhelpful. Breakfast was horrible and 4 staff to cater to over 60 people is ridiculous. Location was good, service and food at the lobby restaurant was very good. Beds were too small. Rooms were clean but it was hard to get daily soap, shampoo and no facecloths. We will stay somewhere else next time. The savings on the room price were not worth the letdown.
Dylan N. Families with young children Malaysia, December 30, 2014

Service good, nice room , clean room
Customer service is good
Tan R. Couples Singapore, December 29, 2014
I will be back....

location / the comfy room / helpful staff
location / the comfy room / helpful staff, but note that there is no late check-out
Adeline K. Couples Singapore, December 29, 2014
Good location

Location, clean room
We booked a deluxe and got upgraded to the club room as there wasn't any deluxe rooms available. The room was clean but it would be better if they had more channels on the tv. Also they mentioned that you could call the recep for firmer pillows but when I called they said it was out if stock. They shld stock up more firmer pillows as the room pillows are those that when slept on sinks down.
Rachel C. Families with young children Philippines, December 29, 2014
Perfect Stay

big clean spacious room, comfy modern furnishings, great room service menu
Great! Would stay there again. Good location, walking distance to MRT.
Koh H. Families with young children Malaysia, December 29, 2014
A good value hotel

Nice room, friendly staff and WIFI
An excellent service. I enjoy staying in this hotel. The room is clean and comfortable
E W. Families with older children Malaysia, December 29, 2014
M Hotel Dec 2014

Room Standard, Breakfast, Staff Performance
Good stay as usual.
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