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Recent customer comments

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Very good

based on 1482 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.0
  • Location 7.1
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 8.2
  • Food/Dining 6.3
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Mei L. from Malaysia
Business travelers
Stayed one night in January 2013
Friendly staff
swimming pool, good services, friendly staff
The room is clean and nicely designed. Located very near to town area and near to food place.
Reviewed July 15, 2013

Mei L. from Malaysia
Business travelers
Stayed one night in July 2013
swimming pool, good services, friendly staff
I stayed in Tower A. It was still pretty new and enjoyed 1 night stay there. Room size was adequate and it was still fairly new. One of those very few hotels whereby the pictures you see on their website is the same as the actual room! Check in was fast and staff were friendly. I like the swimming pool very much.
Reviewed July 15, 2013

Low S. from Malaysia
Business travelers
Stayed 2 nights in July 2013
Comfortable and Value for money
Clean, convenient and affortable
The receptionist gave the wrong room number and key card. Have to change to new room.
Reviewed July 14, 2013

Jim C. from Malaysia
Business travelers
Stayed one night in March 2013
Good hotel
Cleanness good location and friendly staff
Good hotel with nice view and friendly check in and check out
Reviewed July 14, 2013

Salinawati S. from Malaysia
Business travelers
Stayed 4 nights in July 2013
comfortable and easy access to my meeting venue
comfortable clean friendly
i choose 360 urban because it is very near to my meeting venue. the room is comfortable and the staff arefriendly too
Reviewed July 14, 2013

Peter M. from Malaysia
Solo travelers
Stayed one night in May 2013
river view, cleanliness, free internet
Lots of eating places outside. Big comfortable beds. Hotel nice view of river and sunset.
Reviewed July 11, 2013

Jieqiang T. from Malaysia
Solo travelers
Stayed 3 nights in June 2013
Value for money stay
Free Parking, Nice Room Design, Large Bathroom
It was good. Parking is free, view of Kuching river, free internet access, complementary water.
Reviewed July 11, 2013

chiew W. from Malaysia
Families with older children
Stayed one night in July 2013
large room
new, clean with large room
the room is new, nice and clean with free wifi access for the whole building. The single room are fitted with 2 super single beds. Nonetheless, the bathroom glass door are just sandblast with no lock. The room aircond is super efficient.
Reviewed July 11, 2013

Jeremy F. from France
Stayed 2 nights in June 2013
Good value hotel, average breakfast
Efficient staff, clean and big room, airport shuttle
Good hotel, nice and comfortable room. Average breakfast. Airport shuttle + free shuttle to city.
Reviewed July 10, 2013

Cindy N. from Malaysia
Stayed one night in June 2013
Good value for money
Very comfortable bed, appropriate room design, nice view
Overall the stay was good. The room is adequate in size, nicely designed and comfortable. The pillows and mattress are great - we had 6 good night sleeps, just like at home! The air-conditioning is very cold indeed and we like that. However, the housekeeping failed to provide the complete set of toiletries during the first day and we had to call to inform them, but they were quick and pleasant about it. The room was clean and ordourless but we saw a few tiny cockroaches on the wall . My friends from the other rooms did not have this problem though so we are not sure if it was only my room. The downside - water pressure was very low during the last 2 nights and because of that, there was no warm water from the heater breakfast is not nice with very little variety but i think this stay is value for money. It will be better if it is situated nearer to major attractions in town.
Reviewed July 06, 2013