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2015
Very good 7.2
Based on 3550 reviews

Recent customer comments

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Very good



based on 3550 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.7
  • Location 8.4
  • Room Comfort/Standard 7.0
  • Service 6.9
  • Value for Money 6.9
  • Food/Dining 6.3

5.3 Lucky P.
Indonesia
February 02, 2014
Un pleasant stay at this hotel
Good location & nice staff
Extremely small room with very tiny bathroom, the smallest room ever encountered for 3/4 star hotel even for Hongkong standard. Very forgetful cleaning aunty - first day no toilet paper, second day no towel replacement even though already put on the floor signaling for new replacement required, third day no trash removal, forth day no soap refill. This is the first hotel where we felt so stressful to come back to after a tiring day; usually tourist will feel so relieved and happy to got back to hotel after a full day, but not with this one; very tiny room & bathroom easily make you feel so stuffy & stressful; and there is no such thing as free room upgrade as promoted by the hotel & confirmed with the staff. Almost can't bear and requested for a cancellation & refund, luckily the front desk staff are very nice & helpful, so we manages to go through the whole week.

7.3 YUN L.
Hong Kong
February 01, 2014
good
good

6 Bernadette L.
Singapore
January 30, 2014
Service of Staff was very bad.
Location. Price
Stay was ok. But service and attitude of one particular staff was very bad throughout my entire stay. Didnt have a choice but to speak with him as he was always on duty when i needed to speak with someone .

4.7 Yong T.
Malaysia
January 30, 2014
comfortable but small room
central location, near to MRT
M1 Hotel located near to Yau Ma Tei MRT B exit. Room is clean but very small size, staff not really friendly.

5.3 Evan C.
Singapore
January 29, 2014
Service is not great. Is a just a place to sleep.
Location location location
They have forgotten to replenish toilet rolls and tissue on 2nd night. On 3rd night, they did not even clean the room. New towels given had a brown stain in middle and has strands of long hair. Housekeeping is horrible in morning. Their walkie talkie sound and talking sound never fail to disturb us in all the stay in the hotel. The only good point of this hotel is only location. Hotel staff never friendly so far. The bed is really hard and I had back ache after that

8.3 jitwadee A.
Thailand
January 29, 2014
location is the best
location, good price
second time staying here and really enjoy the location!!! few steps to Yau ma tei exit C station as well as food street at night. airport bus station (A21) is also few steps away, so convenient!!! room size is small but this is very normal in Hongkong. room design is modern, need to do a bit touch up espc the bathroom (the bathroom curtain is a bit smelly) and the internet is not stable.

7.3 Pattarapon W.
United States
January 29, 2014
Convenient
Location, Free Breakfast
The room is very small. Great location and good free breakfast to start the day.

6 CHAN Y.
Hong Kong
January 28, 2014
Good location
location, price, transport

8.7 VEI O.
Malaysia
January 27, 2014
Nice and clean
good location,

9 Ong K.
Malaysia
January 27, 2014
Excellent location , and efficient staff.
Great location (very close to the Yau Ma Tei MTR station), good eateries nearby, breakfast provided (which was a bonus).
Overall, great stay at the hotel - super convenient (very close to the Yau Ma Tei MTR station), eateries nearby, very clean room and washroom. Only thing was on some days, we did not get any complimentary drinks, the shower gel bottles were not replenished and the bed sheets were not replaced. However, upon request, these items were very quickly provided without question.