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Recent customer comments

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All reviews (3525)

Business travelers (498)

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Very good
7.2
based on 3525 reviews
Hotel Condition/Cleanliness
7.5
Facilities
6.7
Location
8.4
Room Comfort/Standard
7.0
Staff Performance
6.9
Value for Money
6.9
Food/Dining
6.3

6 Melinda A.
Philippines
October 19, 2013
Convenient
easy access to the train station
Hotel is very near to the train station and night market. Overall, my stay was just ok.

5.7 Chua L.
Malaysia
October 24, 2013
Small
Free call
Location is best for public transport and shopping location , Price is a bit over price, Service is consider good. Is not good hotel to have good sleep coz too small.

7 Ong K.
Malaysia
October 23, 2013
easy access,look new,expensive but good service
close to public transport,provide phone for free intercall,data and gps,look new hotel,friendly staff,room quite big,include breakfast,wifi available but phone hotspot better,fast check in check out.
Everything is fine throughout the stay , the hotel is just behind train station EXIT C , after you U-TURN from exit C ,walk straight and you will see a street call portland street on your right ,the hotel is just opposite the apartment , n yes its in between of two coffin shop ,there are few food shop like dim sum along the street.There's a night market nearby and the food there is good. M1 hotel look new,friendly staff with fast check in and check out, maybe is expensive thats why not so crowded. They provide you a gps phone,free international call and data,the phone is equip with hotspot, so is the best for those traveller who need data internet badly,take photo and upload directly! good right? but the crucial thing is the gps access,its really help us alot. The room wifi is slow n no good,hotspot will help. the room is big for hong kong standard, after i put 3 luggage, i can still walk around, bath room size is ok for asian size. the ceiling is tall enough , there is a bench sofa facing the big window for you to relax. there's mini fridge,lcd tv,hair dryer,safety box, free breakfast. Staff service is good , arrange our bed because we are couple, we dont want two single bed, teach us how to use safety box. the down side of m1 hotel ,they provide phone but they dont really tell you how to use it because its from other company,smartphone for youngster should be not a problem,but for elderly uncle and auntie,i think they need some attention since its hotel special service,they should at least go through it. i dont think the room is clean enough ,i can feel the bed bug ,u dont feel the bed is comfortable enough,the blanket is not smooth enough.The room is super noisy because its near to the lift ,people talking people walking , u can hear it clearly. oh my god !! n the breakfast is so so ,advice to skip the breakfast and enjoy the real hong kong food,just outside the hotel !

8 Brian C.
Canada
October 23, 2013
Great Stay
location, location, location
It was very pleasant. Staff was friendly, rooms although small (as expected), it was great and location was amazing.

6.3 Moi C.
Malaysia
October 16, 2013
Small room, poor wifi connection
Easy access to MTR, nice local restaurant just behind the hotel
Not very good but the location is good. Near to MTR, near to some famous shopping area. Nice restaurant just behind our hotel.

6.3 Joanne C.
Singapore
October 18, 2013
Small room, poor wifi connection
Free usage of mobile phone, clean room, location
Room is pretty small which I'm not surprise as majority of HK hotels are. Poor wifi connection in room. Don't quite like the bathroom design as well as the shower area is not block off from the toilet....also the free phone is not so fantastic, not really user friendly I must say...won't really come back to stay again.

7.3 audrey N.
Malaysia
October 22, 2013
Good Stay , Clean and strategic location
Strategic location, Reasonable price, Near MRT
I have a good stay in this hotel, The hotel room is small, but is 10-15 walk to Mongkok. Just abt 2 minutes walk to MRT station. Very Strategic Hotel

10 Jingxian L.
Singapore
March 08, 2014
nice and cosy place
staff, surrounding , location
Terrific. its near the sub station. its located in a quiet street. the staff are very friendly. happy to be there

9.3 lee Z.
Singapore
October 22, 2013
good location comfortable good staff
location cleanliness comfortable
my stay was good as always. my fav hotel whenever i travel to hongkong

7.7 RAJEEV J.
India
October 25, 2013
Good for couple, 1 minute walk to Train, Tiny room
Location, Free Google phone with internet, Breakfast
Stay was okay because we were returning to hotel only at night. Hardly any space to move around. No wardrobes for clothes. Need to hang on the wall. Same for luggage. If you have more than two cabin baggage, look for another hotel. Google phone was absolutely handy. Helped us to use internet on the move. Tried b/fast only once out of 4 nights. Was okay. Generally, for the money paid it was fine. Shower was fine. Changed linen/towels everyday. Overall, good.