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2015
Very good 7.2
Based on 3549 reviews

Recent customer comments

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Very good



based on 3549 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.7
  • Location 8.4
  • Room Comfort/Standard 7.0
  • Staff Performance 6.9
  • Value for Money 6.9
  • Food/Dining 6.3

5.3 Alex L.
Singapore
November 12, 2013
Bad service not baby friendly at all
Near to mtr
This is prob the worst hotel I had stayed. I'm traveling with my 5 months old and 19 months old baby. This hotel does not provide airport transfer, no bell boys to help out with the luggage. The room was so small that my twin pram could not even fit in. The rooms are not soundproof at all. We can hear everyone coming in and out of the hallway. The hotel was location right in between of 2 coffin shops. There was 1 morning we stepped out of the hotel and there was a huge coffin in the pathway greeting us. We spilled alittle cereal on the bed sheet and they wanted to charge us 100 hkd for it. I reasoned with them telling them this is just baby cereal and it comes off easily. They insisted us to wash the bed sheet. Another even is my boy spilled milk on the bath towel. They too say they have to charge us for the bath towel as it is dirty. I think their service standard is ridiculous as we have been traveling a lot with my babies and did not have such issue with other hotels.

5 Alvin F.
Malaysia
November 12, 2013
very average stay
clean room, fast internet, lots of local restaurant
not great as the room is too small and breakfast is very average

5.7 Akira T.
Japan
November 12, 2013
Not recommend hotel
Very friendly staff.
I definitely not gonna stay in this hotel. At the second night, there's two times the fire alarm sounds, it makes us panic, cause our room was in 20th floor. The room was so narrow, there's no space for walking. I stayed with young children, and it was so uncomfortably. One thing I liked this hotel was the friendly staff.

5.7 Akira T.
Japan
November 12, 2013
Not recommend for family with young children.
Very friendly staff
I definitely not gonna stay in this hotel. At the second night, there's two times the fire alarm sounds, it makes us panic, cause our room was in 20th floor. The room was so narrow, there's no space for walking. I stayed with young children, and it was so uncomfortably.

8 Milan A.
Indonesia
November 12, 2013
good hotel in the city
comfort, nicely, friendly staff
comfort, nicely, friendly staff,high internet speed

8.7 NG J.
Singapore
November 12, 2013
Value for money, walking distance to MTR
Value for money, good location for shopping and close to MTR

5.7 HARJONO -.
Indonesia
November 12, 2013
Easy to go anywhere
location, clean, a lot selling food around hotel
location, clean, a lot selling food around hotel. even until 2am

8.3 anthony C.
Australia
November 11, 2013
beds too hard,,more food variety , no wifi in room
location for us
hard beds,,,not enough variety in the food,,,and no free wifi in the rooms

7.3 Goh Y.
Singapore
November 11, 2013
Good location Hotel.
Near to MTR, Clean room and Good breakfast.
We had a pleasure stay. They provide a good complementary breakfast. The MTR is so near to the hotel that you can get to anywhere so conveniently. Hotel is located behind the main road where the shopping centre and shops are so shopping is just walking along that road. Great location. Thank you M1 Hotel.

4.7 kam L.
Malaysia
November 11, 2013
room very small
no
no good lah room very small small